Margarita Barker
Osceola
Summary
Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Unifirst Corporation
08.2022 - Current
- Answered customer inquiries and provided accurate information regarding products and services to the best of my knowledge.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong relationships with customers by providing personalized assistance and support.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Performed administrative tasks such as filing paperwork, answering phone calls, assisting customers through email, generating reports, assisting route service representatives with their day-to-day deliveries by providing their route logs for the day, scanning agreements and tax-exempt information to our corporate office, entering orders in the ABS system, and managing accounts receivable, including invoicing, payments, and collections.
Skills
- Customer service
- Administrative support
- Problem solving
- Order processing
- Time management
- Attention to detail
- Communication
- Organization and time management
- Basic math
- Data entry
- Friendly, positive attitude
- Invoicing and collections
- Active listening
- Clerical support
- High-energy attitude
- Filing
- Payment processing
- Empathy and patience
Accomplishments
- Employee of the Year 2025
Affiliations
- Conducted a Car Show and raised over 9,500 for Ronald McDonald House Charities over a four year span
- I love to volunteer my time when needed if it helps others
References
References available upon request.
Languages
Spanish
Limited Working
Timeline
Customer Service Representative
Unifirst Corporation
08.2022 - Current