Mari Yakos
West Lafayette
Summary
Diligent employee with a solid background in managing front desk operations and ensuring smooth daily workflow. Proven ability to handle high-volume environments and effectively address guest inquiries and concerns. Demonstrated excellent communication and organizational skills to enhance guest experiences and support team objectives.
Overview
4
4
years of professional experience
Work History
Caregiver/Nanny
Private Household
01.2021 - 08.2024
- Provided care, transportation, tutoring, and meals to multiple children 5 days a week.
- Built strong relationships with clients to deliver emotional support and companionship.
Sales Associate
Inland Interiors
09.2023 - 03.2024
- Assisted customers, managed the front desk, sorted and entered inventory into the system.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Front Desk Receptionist
Catalina Swim Club
05.2021 - 08.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected deposits, fees, and payments.
Education
Bachelor of Science - Airline/Aviation Management And Operations
Purdue University
08.2024
Skills
- Respectful and compassionate
- Time management
- Problem-solving
- Flexible schedule and availability
- Multi-tasking strength
- Customer service
Timeline
Sales Associate
Inland Interiors
09.2023 - 03.2024
Front Desk Receptionist
Catalina Swim Club
05.2021 - 08.2021
Caregiver/Nanny
Private Household
01.2021 - 08.2024
Bachelor of Science - Airline/Aviation Management And Operations
Purdue University
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