Summary
Overview
Work History
Education
Skills
CERTIFICATIONS
LANGUAGES
Accomplishments
INTERNSHIP
PERSONAL INFORMATION
REFERENCES
Timeline
OperationsManager
Maria Jacob Konikara

Maria Jacob Konikara

Summary

I am a certified medical coding fresher seeking to launch a career in as same. Backed by a strong and diverse professional background as an Operations Manager, Administrative Officer, Administrative Assistant, Digital Marketer, and Pharmacist. Skilled in healthcare operations, medical terminology, and regulatory compliance with a proven ability to manage data, optimize workflows, and support clinical teams. Passionate about accuracy in coding and committed to continuous learning, with a keen eye for detail, and strong analytical skills. Now eager to apply this diverse experience to support accurate coding and revenue cycle management in a healthcare setting.

Overview

6
6
years of professional experience

Work History

OPERATIONS MANAGER

Satyugyoga FZE
10.2023 - Current
  • Streamlined daily operations, optimizing workflow and exceeding key performance indicators (KPIs).
  • Developed and implemented high-impact operational strategies resulting in significant process improvements.
  • Managed and mentored a team of 8 instructors, driving performance and identifying areas for growth.
  • Successfully executed 5 events and 4 batch courses, consistently delivering within budget and resource constraints (managing 12 resources and 2-year budgets).
  • Proactively identified and addressed potential operational risks.
  • Effectively communicated operational updates and performance data.

ADMINISTRATION OFFICER

Satyugyoga FZE
03.2022 - 09.2023
  • Streamlined class scheduling and instructor calendar management.
  • Managed high-volume correspondence, email, and phone inquiries.
  • Implemented and maintained efficient physical and digital filing systems.
  • Ensured accurate and timely processing of invoices and expense reports.
  • Assisted with event planning and preparation.
  • Provided administrative support to senior management.
  • Implemented and improved office procedures.
  • Handled confidential information with utmost discretion.
  • Maintained organized filing systems, both physical and digital.

ADMINISTRATION ASSISTANT

Satyugyoga Pvt Ltd
06.2021 - 02.2022
  • Streamlined administrative support, including event planning and coordination.
  • Proficiently managed high-volume communications (email & phone).
  • Implemented and maintained efficient digital and physical filing systems.
  • Managed calendars and scheduled appointments efficiently.
  • Prepared and processed routine correspondence and documents.
  • Supported team members with administrative tasks and projects.
  • Prepared presentations, reports and other documents

PHARMACIST

Jacob Medicals - Kerala
04.2019 - 04.2021
  • Streamlined pharmacy operations, boosting efficiency by 30%.
  • Implemented medication adherence programs, increasing compliance by 25%.
  • Achieved top ratings in customer service surveys consistently.
  • Expertly managed medication therapy for optimal patient outcomes.

Education

Diploma - Diploma in Human Resources (HR)

Alison.com
07-2025

Bachelor of Science - Pharmacist

St. James College of Pharmaceutical Sciences
01.2014

High School Diploma - Science

Sacred Heart Convent HSS
01.2010

Skills

  • Medical terminology
  • HIPAA compliance
  • HCPCS coding
  • Medical billing
  • Insurance coding (ICD-9 and CPT)
  • Clinical documentation
  • Regulatory guidelines
  • Data verification
  • Document management
  • Digital Marketing
  • Project management
  • Yoga Teacher
  • Web sites management

CERTIFICATIONS

  • Certified Professional Medical Coder (CPC®) – AAPC

Newtons Training center/ Feb 2025-June 2025

  • Advance Certification Course in Digital Marketing

Aviv Digital Academy / Jul 2023 - Sep 2023

  • 200Hrs International Certified Yoga Teacher

Sivananda Ashram, Kerala / Nov 2015 - Dec 2015

LANGUAGES

English
Advanced (C1)
Malayalam
Bilingual or Proficient (C2)
Hindi
Beginner (A1)

Accomplishments

  • Sales done for yoga product with value 350K AED within 9 months.
  • Conduct 4 yoga events in UAE with Participation of ~275 people.
  • Build a Yoga Company in UAE from 2022 as Managing Director with Growth of ~35% yearly past 3 years in Row.

INTERNSHIP

Digital Marketing Intern Aviv Digital Academy / Kerala, India

PERSONAL INFORMATION

  • Residence Status: Golden Visa (Dependent)
  • Driving License : Valid UAE Driving License & Car
  • Date of Birth : 22-July-1992
  • Nationality : Indian
  • Marital Status : Married
  • Passport number : N5170967

REFERENCES

Reference available upon request

Timeline

OPERATIONS MANAGER

Satyugyoga FZE
10.2023 - Current

ADMINISTRATION OFFICER

Satyugyoga FZE
03.2022 - 09.2023

ADMINISTRATION ASSISTANT

Satyugyoga Pvt Ltd
06.2021 - 02.2022

PHARMACIST

Jacob Medicals - Kerala
04.2019 - 04.2021

High School Diploma - Science

Sacred Heart Convent HSS

Diploma - Diploma in Human Resources (HR)

Alison.com

Bachelor of Science - Pharmacist

St. James College of Pharmaceutical Sciences
Maria Jacob Konikara