Summary
Overview
Work History
Education
Skills
Disclaimer
Timeline
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MARIA LEAN

Ernakulam

Summary

Adept at spearheading software asset management initiatives at Cognizant Technology Solutions, I enhanced license compliance and process efficiency, leveraging ServiceNow and SCCM. My critical thinking and integrity led to significant cost savings and compliance risk mitigation, showcasing my commitment to excellence and continuous improvement in software lifecycle management.

Overview

7
7
years of professional experience

Work History

Software Asset Management Consultant

Cognizant Technology Solutions
Ernakulam
06.2022 - Current
  • Create and deliver license compliance reports using Service Now and SCCM.
  • Collaborated with Software Category Manager, Sourcing Managers and internal customers to license, reconcile, re-harvest, transfer and document licensing entitlements.
  • Worked closely with key stakeholders to uphold superior standards in Software Asset management practices.
  • Provided Software Asset information and supported the audit requests of Project, Service and Supplier Managers.
  • Spearheaded initiatives to enhance processes, tools, and governance in Software Asset Management.
  • Developed and executed processes to ensure software compliance with regulatory, vendor, and internal audits.
  • Enhanced software processes through continuous improvement.
  • Performs ongoing process enhancements that lead to cost savings in licensing usage.
  • Identify discrepancies in software licenses through consistent monitoring to mitigate compliance risks.

Senior Systems Engineer

Cognizant Technology Solutions
06.2020 - 06.2022
  • Assigned hardware assets to users based on their requests.
  • Responded to hardware-related incidents through ServiceNow while maintaining SLA compliance.
  • Overseeing store data compliance with physical assets.

Systems Engineer (Monitoring)

Cognizant Technology Solutions
11.2017 - 05.2020
  • Handled network outage incidents and performed initial troubleshooting for clients such as LMG, Escorts, and Local World.
  • Diagnosing Unix/Linux server issues promptly.
  • Conducted Root Cause Analysis (RCA) to identify the source of critical issues.
  • Prepared and educated team on Standard Operating Procedures (SOPs) for frequent incidents.
  • Initiated thorough analysis on reoccurring problems, ensuring collaboration with L2 team to implement long-term fixes.

Education

Bachelor of Engineering - Electronics and Communication Engineering

Christian College of Engineering And Technology
Dindigul
04-2016

Skills

  • ServiceNow
  • Software Asset Management
  • SCCM
  • Software Re-harvesting
  • License compliance
  • Software usage monitoring
  • Software auditing
  • Software lifecycle management
  • Software cost optimization
  • Incident management
  • Problem management
  • Compliance
  • Critical Thinking Skills
  • Integrity

Disclaimer

I declare that the information presented in this resume is true and accurate to the best of my knowledge.

Ernakulam, Kerala                                                                                    Maria Lean

Timeline

Software Asset Management Consultant

Cognizant Technology Solutions
06.2022 - Current

Senior Systems Engineer

Cognizant Technology Solutions
06.2020 - 06.2022

Systems Engineer (Monitoring)

Cognizant Technology Solutions
11.2017 - 05.2020

Bachelor of Engineering - Electronics and Communication Engineering

Christian College of Engineering And Technology

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MARIA LEAN