Maria Matos Rivera
6422 Warren Lane Brownsburg
Summary
Being part of an organization that allows the knowledge learned and provides the opportunity to achieve all the established objectives, in addition to offering the opportunity to growth professionally in the labor area.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Pharmacy Technician Team Leader
Medplus Specialty Pharmacy
07.2023 - 05.2025
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Establish and structure different processes of the Case Manager, Coverage Determination and Delivery Coordination Departments.
- Provide administrative Pharmacy support as assigned and assist in the training of new associates in the Pharmacy.
- Audit cases monthly for evaluate the team members and pharmacy accomplish with the ACHC Accreditation.
- Assist the Supervisor in multiple duties that require specialty pharmacy experience.
- Work with medication for different conditions such as Chemo, Osteoporosis, Osteo Arthritis, Transplant, Immunological, Genetics and Virological Diseases.
- Review and interpret physician medication orders and enter prescription data in preparation for pharmacist verification.
- Validate the requirements needed to process medications.
- Work with eligibility, validations and price quotes.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Perform job assignments in full compliance and complete understanding of the state and federal laws and internal policies and procedures governing the handling, dispensing and distribution of prescription medications.
MS – Neurology Key Account
Alivia Specialty Pharmacy
05.2022 - 06.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Same responsibilities of a Regular Case Manager with additional responsibilities (Incremental):
- Follow up to information needed from insurance companies and request to the medical office and/or patients.
- Send and follow up cases to the different insurance companies, register documents in patient records and delivery coordination, as need it.
- Personalize interaction with medical office.
- Receive PA Approval of different insurance companies and determinate the copay (1500). Process medication auto administrable and oral (PBM).
- Work exclusively with Multiple Sclerosis and Neurological medications.
Case Manager
Alivia Specialty Pharmacy
01.2020 - 05.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Review and interpret physician medication orders and enter prescription data in preparation for pharmacist verification.
- Validate the requirements needed to process medications.
- Work with eligibility, validations and price quotes.
- Perform job assignments in full compliance and complete understanding of the state and federal laws and internal policies and procedures governing the handling, dispensing and distribution of prescription medications.
Pharmacy Tech
Walgreens Puerto Rico
02.2019 - 12.2019
- Review and interpret physician medication orders and enter prescription data in preparation for pharmacist verification.
- Face to face customer service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Process medications and vaccines.
- Follow up to patient with the program of Adherence and HIV patients.
- Receive call to process refills.
Case Manager (LTC)
Medplus Solutions
02.2014 - 12.2017
- Work with Long Term Care System.
- Interpret physician medication order and enter prescription data.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Personalize interaction with Administrator of Asylum and Doctors.
- Contact insurance companies or other payers to complete prior authorization requirements, identify co-pay structure, and investigate coverage and benefits.
- Receive merchandise and enter information to the system.
Shipping & Tracking Clerk
Axium Healthcare
12.2012 - 02.2014
- Pack the patient’s medication correctly using the following system (Envelope, Box, Fridge, and Box-Fridge).
- Assist to the pharmacy areas. Inventory and receive merchandise.
- Check authorization of every patient and document in CPR +.
- Create manifest and refer patient to verify eligibilities.
Education
Bachelor's Degree - Natural Science
Interamerican University of Puerto Rico
05.2019
Associate Degree - Science, Major Pharmacy Technician
CEM Bayamon
12.2013
Certified Pharmacy Technician License - undefined
11.2013
Skills
- Leadership
- Proactive
- Attention to details and consistent focus
- Communication Skills (English & Spanish)
- Critical Evaluation
- Ethical Practice
- Ability to work situations and find possible solutions-Problem-solving skills
- Able to work in a team and under pressure
- Ability to easily adapt to changes and learning
- Customer Service
- Organizational Skills
- Responsible, disciplined, and punctual
- Team collaboration
Certification
- Industry Information System:
- CPR +, INTERCOM +, IPS, Advance Skills in Microsoft Office, Fast Keyboarding.
Timeline
Pharmacy Technician Team Leader
Medplus Specialty Pharmacy
07.2023 - 05.2025
MS – Neurology Key Account
Alivia Specialty Pharmacy
05.2022 - 06.2023
Case Manager
Alivia Specialty Pharmacy
01.2020 - 05.2022
Pharmacy Tech
Walgreens Puerto Rico
02.2019 - 12.2019
Case Manager (LTC)
Medplus Solutions
02.2014 - 12.2017
Shipping & Tracking Clerk
Axium Healthcare
12.2012 - 02.2014
Associate Degree - Science, Major Pharmacy Technician
CEM Bayamon
Certified Pharmacy Technician License - undefined
Bachelor's Degree - Natural Science
Interamerican University of Puerto Rico
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