Maria Novak

Team Lead / Management

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solution

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

• Certified Pharmacy Technician CPHT
• Certified vaccination technician
• Cpr certified

• Professional in all aspects of position, high energy, with excellent attention to detail.
• Major strengths include excellent telephone manner, strong team player and good judgement in high stress situations.
• Customer service in all previous employment.
• Oversee all prescription input, production and delivery of medication.
• Supervises all training of new hires, assuring attention to detail, due diligence and integrity due to the nature of occupation. Builds relationships with all customers to maintain trust and ensuring customer satisfaction.
• Ability to troubleshoot any insurance claim issues and very familiar with call centers, prior authorization claims and overrides for patients.
• Instrumental in maintaining Pharmacy Protocols, Outdates, returns, recalls, warehouse ordering, outside vendor ordering. Vaccine receiving and storing, vaccine administering and recording. Maintenance of drugs on hand and counting all controls for DEA and state records.

I attended the Spring 2025 Emerging leader 6 month program. I learned about communication, networking and Leader etiquette.

It gave me so much confidence im myself to strive for a new position in leadership[