Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria Paredes

Indianapolis

Summary

Dynamic HR Generalist with a proven track record in talent management and employment law. Skilled in claims review and data entry, I enhance organizational efficiency and foster employee engagement. Recognized for resolving complex issues and driving improvements in HR metrics, I leverage problem-solving abilities to support business objectives.

Overview

6
6
years of professional experience

Work History

Consultant

Renovia
12.2023 - Current
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Collaborated with teams to define, strategize, and implement marketing and web strategies.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Observed packing operations to verify conformance to specifications.
  • Maintained database systems to track and analyze operational data.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Gathered, organized and input information into digital database.
  • Educated staff on organizational mission and goals to help employees achieve success.

Human Resources Generalist

Ecobat
03.2023 - Current
  • Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
  • Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
  • Explained and administered medical insurance, disability and flexible spending accounts.
  • Conducted career fairs, screened resumes and interviewed applicants to build candidate pipelines and enhance company culture.
  • Coached managers through employee engagement, documentation, discipline and performance improvement plans.
  • Conducted confidential investigations of discrimination, harassment and workplace violence.
  • Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
  • Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
  • Liaised with HR and payroll to coordinate and manage employee leaves of absence.
  • Processed unemployment claims and acted as company representative at unemployment hearings.
  • Facilitated criminal background check process for new hires.
  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.

Human Resources Generalist

C&R Racing
01.2021 - 02.2023
  • Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
  • Conducted career fairs, screened resumes and interviewed applicants to build candidate pipelines and enhance company culture.
  • Coached managers through employee engagement, documentation, discipline and performance improvement plans.
  • Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
  • Conducted confidential investigations of discrimination, harassment and workplace violence.
  • Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
  • Met with staff to resolve difficult situations related to performance and conflict management.
  • Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
  • Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
  • Processed unemployment claims and acted as company representative at unemployment hearings.
  • Facilitated criminal background check process for new hires.
  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.

Claims Processor

Humana
08.2019 - 01.2021
  • Followed up with customers on unresolved issues.
  • Evaluated accuracy and quality of data entered into agency management system.
  • Collaborated with claims department and industry anti-fraud organizations to resolve claims.
  • Identified and reported potential fraud or abuse related to claims to protect system's integrity.
  • Maintained knowledge of benefits claim processing, claims principles, medical terminology, and procedures and HIPAA regulations.
  • Reviewed provider coding information to report services and verify correctness.
  • Managed large volume of medical claims on daily basis.
  • Paid or denied medical claims based upon established claims processing criteria.
  • Responded to correspondence from insurance companies.
  • Processed insurance payments and maintained accurate documentation of payments.
  • Monitored and updated claims status in claims processing system.
  • Followed up on denied claims to verify timely patient payment and resolution.

Education

Bachelor of Science - Criminal Justice

University of Miami
Miami, FL
01-2010

Skills

  • Claims review
  • Payments posting
  • Medical terminology
  • Insurance regulations
  • Accuracy and precision
  • Data entry proficiency
  • Problem-solving abilities
  • [Software] HRIS tools
  • Risk management
  • Employment law knowledge
  • Exit interviews
  • Interviewing
  • Labor relations

Languages

Spanish
Native or Bilingual

Timeline

Consultant

Renovia
12.2023 - Current

Human Resources Generalist

Ecobat
03.2023 - Current

Human Resources Generalist

C&R Racing
01.2021 - 02.2023

Claims Processor

Humana
08.2019 - 01.2021

Bachelor of Science - Criminal Justice

University of Miami

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Maria Paredes