Maria Preethi
Process Lead In Title Insurance Company
Bangalore
Summary
Career Objective: To obtain high excellence in growth-oriented organization and to utilize myself as a resource for all kinds of challenging jobs by upgrading my knowledge and skill from time to time
Overview
14
14
years of professional experience
3
3
years of post-secondary education
Work History
Process Lead
First American India Private Limited
Bangalore
02.2022 - Current
- Scheduled appropriate number of employees to complete production line tasks.
- Supervised processes to eliminate weak points or bottlenecks in business operations.
- Mapped process workflows to enhance understanding of procedures.
- Managed quality assurance initiatives.
- Developed and enhanced personnel work instructions to clear up confusion and boost performance.
- Reported on findings and made proactive and targeted recommendation to senior leaders.
Quality and Process Analyst
First American India Pvt Limited
Bangalore
12.2013 - 02.2022
- Increased efficiency and team performance by implementing actionable process improvements.
- Gathered documentation and created reports on assessed information.
- Designed process models to provide clear, understandable tools for presenting complex business processes to individuals with minimal knowledge on topic.
- Conducted training and applied change management to achieve desired outcomes.
Examiner/Subject Matter Expert
First American India Pvt Limited
Bangalore
06.2010 - 11.2013
- Organized and prepared tax and title documents to transfer ownership of property.
- Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
- Audited and reviewed title documents for accuracy and compliance with state and federal regulations.
Front Office Executive
Fortis Hospitals
Bangalore
01.2009 - 05.2010
- Customer Service
- Billing
- Cash handling
Education
Bachelor Of Science - Microbiology
Goodwill Christian College
Bangalore 06.2005 - 06.2008
Skills
Process Expert
undefinedAccomplishments
- Rewarded with achievers award thrice for exceeding on achieving the goals assigned
- Provided product specific training to the new trainees
- Created work instructions/Quality tools which helped in reduction of procedure conflicts n smooth process of files
- Involved in new projects and helped in achieving the organization goal.
Timeline
Process Lead
First American India Private Limited
02.2022 - Current
Quality and Process Analyst
First American India Pvt Limited
12.2013 - 02.2022
Examiner/Subject Matter Expert
First American India Pvt Limited
06.2010 - 11.2013
Front Office Executive
Fortis Hospitals
01.2009 - 05.2010
Bachelor Of Science - Microbiology
Goodwill Christian College
06.2005 - 06.2008
Similar Profiles
Lakshmi NLakshmi N
Assistant Manager of Operations at First American India Private LimitedAssistant Manager of Operations at First American India Private Limited
Kiran KanaparthiKiran Kanaparthi
Process Consultant at LKQ India Private LimitedProcess Consultant at LKQ India Private Limited
Gokulnath ShanmugasundaramGokulnath Shanmugasundaram
Senior Analyst at FNF India Private LimitedSenior Analyst at FNF India Private Limited