Maria Taylor
Indianapolis
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Clerk/Cashier Team Lead
Community Spirits Liquor Store
06.2025 - 11.2025
- Quickly and accurately counted drawers at start and end of each shift.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Built positive relationships with customers to increase repeat business.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
School Bus Monitor
First Student
08.2024 - 03.2025
- Ensured the safety and well-being of students during bus transportation to and from school
- Maintained order and discipline on the bus, enforcing rules and regulations to create a safe environment for all passengers
- Assisted students with boarding and exiting the bus, ensuring they followed proper procedures
- Monitored student behavior during transit, addressing any issues or conflicts promptly and appropriately
- Provided assistance to students with special needs, including helping them secure seat belts or mobility devices
- Documented incidents, accidents, or disciplinary actions in accordance with established protocols
- Developed positive relationships with students through consistent communication, active listening, empathy, patience
- Provided support and guidance to students who experienced anxiety or behavioral challenges during transit
Clerk
Crown Liquors
04.2024 - 08.2024
- Open store gather information from day before
- Print out cash information from lottery and atm
- Count each drawer down input information from last night sales. Making sure all money is accounted for and making sure money going to bank is placed aside. Setup paper work for each cashier making sure deliveries are correct
Forklift Operator/Material Handler
General Motors
11.2023 - 12.2023
- Unloading/Loading trucks
- Put away products to locations
- Sort each skid to destination
Cashier/Sales Associate
Meijer
02.2023 - 11.2023
- Ringing up each customer’s items
- Bagging items for customers departure
- Exchange money transactions through debit, credit, checks, or cash for checkout
Warehouse Associate
Amazon Warehouse
08.2020 - 05.2023
- Receiving each item that comes down conveyor belt
- Scanning barcode to receive into system for information check
- Making sure info in computer makes with label places on package
Forklift Operator
CVS Distribution Centre
05.2022 - 01.2023
- Taking skids to location for put away
- Scanning barcode to the location using a RF scanner gun
- Making sure the count for each location and items were correct
Busser/Hostess
Ricks Boatyard
03.2021 - 07.2021
- Efficiently cleared and reset XX tables per shift, ensuring a clean and organized dining area
- Assisted servers in delivering food and beverages to customers, maintaining a smooth flow of service
- Maintained cleanliness of dining area by promptly cleaning spills, removing used plates and utensils, and replenishing supplies as needed
- Demonstrated strong attention to detail in setting up table settings according to restaurant standards
- Communicated effectively with fellow team members to coordinate tasks and provide seamless service to customers
Customer Service Representative
Crown Liquors
09.2018 - 07.2020
- Greeting and getting customers orders
- Ring each item up for checkout
- Cash debit and credit card transactions
- Keeping store clean by mopping, sweeping, and dusting
- Making sure all coolers and shelves are stocked
Collections Specialist
Premier credit of north america
03.2017 - 08.2018
- Calling debtors about student loans and medical bills
- Inbound and outbound calling
- Taking payments and also setting up payment arrangements for clients to get out of debt
Education
High school diploma - Core 40
Arsenal Technical High School
Indianapolis, IN06.2006
Skills
- Proficient in computer applications
- Pallet jack proficiency
- Logistics
- Forklift operation safety
- Experienced forklift operator
- Efficient warehouse organization
- Food service preparation skills
- Inventory management
- Packaging
- Emergency procedures
- Organizational skills
- Expert in materials handling
- Conveyor systems
- Cycle counting inventory management
- Warehouse logistics expertise
- Experience with RF scanning technology
- Sales experience
- Manual handling expertise
- Time management
- Computer operation
- LOTO
- Driving
- Food service experience
- Efficient unloading
- Merchandising
- Equipment operation proficiency
- Efficient order processing
- Accurate inventory picking
- Six Sigma
- Warehouse operations
- Hazard communication
- Reach truck operation
- Shipping & receiving
- Logistics support
- Microsoft Excel
- Efficient order picker
- Loading
- Personal protective equipment (PPE) use
- Strong verbal communication
- Packing
- English
- Hand trucks
Certification
- Electric Pallet Jack Certification
- Forklift Certification
- Pallet Jack Certification
Languages
English
Timeline
Clerk/Cashier Team Lead
Community Spirits Liquor Store
06.2025 - 11.2025
School Bus Monitor
First Student
08.2024 - 03.2025
Clerk
Crown Liquors
04.2024 - 08.2024
Forklift Operator/Material Handler
General Motors
11.2023 - 12.2023
Cashier/Sales Associate
Meijer
02.2023 - 11.2023
Forklift Operator
CVS Distribution Centre
05.2022 - 01.2023
Busser/Hostess
Ricks Boatyard
03.2021 - 07.2021
Warehouse Associate
Amazon Warehouse
08.2020 - 05.2023
Customer Service Representative
Crown Liquors
09.2018 - 07.2020
Collections Specialist
Premier credit of north america
03.2017 - 08.2018
High school diploma - Core 40
Arsenal Technical High School