Summary
Overview
Work History
Education
Skills
Affiliations
Sigma Alpha Phi
Timeline
Generic

Maria Zeno

Camby

Summary

TOP Acts recipient in 2016

CPI member card holder nonviolent crisis intervention training program

CCMA Certification

CPR/ AED

Epic Super User

Coleman group member

Hand Hygiene Auditor from 2015 to present

Overview

11
11
years of professional experience

Work History

Certified Clinical Medical Assistant

Franciscan Alliance
05.2024 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
  • Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Supported team members in providing comprehensive care through active participation in interdisciplinary meetings focused on individualized clinical goals.
  • Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
  • Built rapport with diverse populations of patients through compassionate listening skills and empathetic communication.
  • Collaborated with healthcare providers to develop individualized care plans, ensuring all patients received the best possible treatment suited to their needs.

Certified Medical Assistant

IU Health Methodist Hospital
09.2022 - 04.2024
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Implemented care and efficiency improvements to support and enhance office operations.

Certified Clinical Medical Assistant

Browad Health
02.2020 - 09.2022
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
  • Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Recognized potential emergencies, acting swiftly to notify appropriate personnel and initiate necessary protocols for patient safety.
  • Collaborated with healthcare providers to develop individualized care plans, ensuring all patients received the best possible treatment suited to their needs.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Completed EKGs and other tests based on patient presentation in office.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.

Certified Clinical Medical Assistant

University Orthopedic Care
06.2019 - 01.2020
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
  • Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Continually updated medical knowledge through participation in professional development opportunities, staying current on industry trends and advancements in clinical practice.

Certified Clinical Medical Assistant

Envision Physican Service
06.2018 - 05.2019
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
  • Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
  • Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
  • Taught patients about medications, procedures, and care plan instructions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.

Certified Clinical Medical Assistant

Eskenazki Health
10.2014 - 06.2018
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
  • Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
  • Ensured optimal patient experience by maintaining a clean, comfortable, and organized treatment environment.
  • Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Taught patients about medications, procedures, and care plan instructions.
  • Streamlined the check-in process for patients, verifying insurance information and obtaining necessary paperwork for efficient appointments.
  • Completed EKGs and other tests based on patient presentation in office.

Education

Bachelor Of Health Science - Health

Kaplan University
Davenport, IA

Bachelor Of Health Science - Health

South College
Knoxville, TN
06.2025

Medical Assistant - Health

Kaplan College
Indianapolis, IN
10.2014

High School Diploma - General Studies

Ben Davis High School
Indianapolis, IN
05.2005

Skills

  • HIPAA compliance
  • Immunization administration
  • Venipuncture expertise
  • Vital signs monitoring
  • Vital sign monitoring
  • Medical history recording
  • Medical office procedures
  • Patient intake process
  • Clinical documentation
  • Phlebotomy techniques
  • Specimens collection and processing
  • Examination preparation
  • Professionalism and ethics
  • Specimen collection
  • Physician support
  • Patient scheduling
  • Appointment setting
  • Inventory management
  • Healthcare software usage
  • Laboratory procedures
  • Adaptable and flexible
  • Medical supply inventory
  • Direct care
  • EKG monitoring
  • Diagnostic testing assistance
  • Patient care coordination
  • Patient assessment
  • Insurance verification
  • Medical equipment operation
  • Office equipment maintenance
  • Medical transcription
  • Medical law knowledge
  • Medical terminology
  • Medical history intake
  • Medical procedure assistance
  • Infection control procedures
  • Vital signs measurement
  • Electronic health records management
  • Medical terminology proficiency
  • Anatomy and physiology
  • Clinical applications
  • Data entry
  • Medical office administration
  • Medical records management
  • Maintaining confidentiality
  • Direct patient care
  • CPR
  • Medical terminology knowledge
  • EMR / EHR
  • First aid
  • Insurance claims
  • Electronic health records
  • Patient management
  • Patient flow management
  • Diagnostic procedures
  • Simple dressings
  • Complex Problem-solving
  • Lab equipment calibration
  • Reliable team player
  • Patient assessments
  • Phlebotomy
  • Sterilization techniques
  • Professional bedside manner
  • Lab equipment operation
  • Procedure assistance
  • Medical office management
  • Customer service
  • Equipment sterilization
  • Emergency room procedures
  • Electronic medical records
  • Adaptable
  • Patient relations
  • Medical terminology in languages
  • Conversant in languages
  • Customer relationship management (CRM)
  • Patient feeding
  • Compassionate
  • Conflict resolution
  • Family education
  • Compassionate caregiver
  • Case management
  • pH testing
  • Monitoring patient progress
  • Diagnostic equipment expertise
  • Chronic disease management
  • Patient bathing
  • Inventory and supply management
  • Electrocardiographic rhythm recognition
  • Prioritizing stat orders
  • Laboratory maintenance
  • Chemical solution preparation
  • Payment collection
  • Respiratory therapy functions
  • Patient oral care
  • Companionship and emotional support

Affiliations

National Society of Leadership Success

Sigma Alpha Phi

National Honor Society.

Timeline

Certified Clinical Medical Assistant

Franciscan Alliance
05.2024 - Current

Certified Medical Assistant

IU Health Methodist Hospital
09.2022 - 04.2024

Certified Clinical Medical Assistant

Browad Health
02.2020 - 09.2022

Certified Clinical Medical Assistant

University Orthopedic Care
06.2019 - 01.2020

Certified Clinical Medical Assistant

Envision Physican Service
06.2018 - 05.2019

Certified Clinical Medical Assistant

Eskenazki Health
10.2014 - 06.2018

Bachelor Of Health Science - Health

Kaplan University

Bachelor Of Health Science - Health

South College

Medical Assistant - Health

Kaplan College

High School Diploma - General Studies

Ben Davis High School
Maria Zeno