Maria Johnson Raja Jayabal
Chennai
Summary
- 16+ years of experience as a Project Delivery Manager, Team Lead, Developer, and Business/System Analyst in the Life Science domain. Specialize in Enterprise Content Management with expertise in Documentum (Webtop, DFC, DQL, API, Web Publisher, Workflow Manager), as well as CARA, Composer, D2, DCM, FMEMC. Achievements include successfully managing complex projects and delivering high-quality solutions.
- Results-driven project management expert with a strong track record in Agile and Waterfall methodologies. Known for consistently delivering high-quality outcomes within strict timelines and budgets.
- Expert in managing support projects for multiple applications simultaneously with a strong focus on Incident, Problem, and Change Management. Proficient in Remedy: Incident and Problem Management Tool, HP Service Centre, and ServiceNow.
- Experienced in optimizing support projects through innovation ideas, automation, and continuous improvement using the latest technology.
- Experienced in establishing and managing onshore and offshore delivery teams, optimizing operational efficiency and driving successful project execution.
- Competent in ensuring delivery of high-quality services to support customers' business needs and achieve continued high customer satisfaction from all operational users.
- Results-driven manager skilled in leading and motivating teams to achieve high levels of productivity. Proven ability to inspire and exceed customer expectations in service delivery.
Overview
16
16
years of professional experience
Work History
Migration Manager
Leading Pharma Client
11.2023 - Current
- Led complex migration projects involving over 60 million records and 100 TB of data across multiple systems, collaborating with cross-functional stakeholders and business teams
- Improved migration performance by 15x through strategic planning, completing the project ahead of schedule, resulting in cost savings
- Conducted in-depth analysis of both source and target systems, ensuring smooth transition and accuracy
- Defined robust test cases to ensure the accuracy and integrity of data migration from source to target
Delivery Manager
Leading Pharma Client
12.2019 - 11.2023
- Led R&D Regulatory Documentum Applications team and User Access Management team
- Taking care of end-to-end client delivery for Operations and Support management for Documentum Application keeping all KPIs in Green
- IT Service Owner for Documentum applications and make strategic decisions for those applications
- Lead user training session to resolve queries and build user awareness on the application developed
- Handled sprint ceremonies-Sprint Planning, Daily Scrum, Sprint Review, Retrospectives, Backlog Grooming
- Handled and prioritized huge product backlog and executed backlog clean-up activity in iterative cycles/sprints
- Preparing and presenting service delivery metrices to client
- Assessed and identified gaps in the clinical user access management process and recommended improvements
- Upgraded the Documentum system from V7.2 to V21.2
OpenText Exstream & Blaze Rule Engine Developer
Leading Insurance Client
03.2018 - 12.2019
- Review the Business requirements in conjunction with Business and other stakeholders obtain information on project requirements, limitations, capabilities, and performance requirements to determine the feasibility of coding, testing the new design/ enhancements within the time and cost constraints
- Create Efforts Estimation for solutioning, Development, Functional, Performance & Regression Testing
- Assist in defining requirements, design, build and configure applications to meet business process and application requirements
- Supervise and co-ordinate with all team members to deliver the scope with No post-Production implementation issues
- Facilitate the Troubleshoot / Technical Calls to resolve the critical issues in QA regions and removed the bottlenecks for smooth Test Execution
Application Lead
Leading Pharma Client
03.2009 - 02.2018
- Approached the DCM 6.5 SP2 and provided the optimal solution with minimum custom code to the existing PDOCS application which built on Documentum 5.3 SP2
- Involved in L2 & L3 support of the applications – root cause analysis, deriving solutions
- Developed Automation tool for some of the major & repeating request/issues
- Upgraded and replaced DCTM DCM 6.5 with Generis CARA
- Business Process and Content Life Cycle Management
- Content Management using Documentum Business Object Framework
- Web Content Management to support Authoring, Publishing and Rendering
- Documentum Administrator Management
- Migration of all CM1 level sites to CM2 level
- Automated the Site Creation process
- Make sure all process is followed for incident, problem and change management
- Developed the java and DFC code for development work and review the code and deliverable for team
- Resource Management and taking interviews for capability and team
Education
Master of Business Administration - Project Management
Alagappa University
Karaikudi05-2010
Bachelor of Engineering - Electrical and Electronics
Annamalai University
Chidambaram05-2007
Skills
- Project Management
- Life Science Domain
- Core JAVA
- Resource Planning
- Development/Support
- ITIL Process
- System Migrations/Integration
- FME Migration Center
- OpenText Extream
- Advisor Blaze Rule engine
- Generis CARA
- Documentum Administrator
- Webtop
- Documentum Compliance Manager (DCM)
- D2
- Documentum Application Builder (DAB)
- Documentum Application Installer
- DAR Deployer
- Run DQL’s using DqMan & Samson
- Remedy
- ServiceNow
- HP Service Centre
- SQL Server
- Oracle
- Eclipse
- JIRA
- Azure Board
Timeline
Migration Manager
Leading Pharma Client
11.2023 - Current
Delivery Manager
Leading Pharma Client
12.2019 - 11.2023
OpenText Exstream & Blaze Rule Engine Developer
Leading Insurance Client
03.2018 - 12.2019
Application Lead
Leading Pharma Client
03.2009 - 02.2018
Master of Business Administration - Project Management
Alagappa University
Bachelor of Engineering - Electrical and Electronics
Annamalai University
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