Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Marianne Wong, RMA(AMT)

Goshen,IN

Summary

Accomplished Registered Medical Assistant with a proven track record at BMG Cardiovascular Specialist RiverPointe, showcasing expertise in HIPAA compliance and emergency response preparedness. Adept at maintaining confidentiality and a reliable team player, I have significantly contributed to enhancing patient care. Skilled in medical terminology and documentation, my background ensures top-notch clinical support and patient safety. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.

Overview

35
35
years of professional experience

Work History

Registered Medical Assistant

BMG Cardiovascular Specialist RiverPointe
10.2004 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinical environment.


Position started with Midwest Cardiovascular Specialist. Practice merged with Elkhart General Hospital becoming North Central Cardiology. Practice merged again with Beacon Health Systems. Worked with providers and co-workers on seamless transition thru both mergers.

Medical Assistant

Dr Donald Hooker, Goshen Urgent Care
03.1999 - 10.2004
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management,
  • Walk In clinic that saw approximately 35-50 patients daily

Position started with Dr. Hooker, practice was sold to Goshen Health as part of IU Healthsystems. Name change to Dunlap Occupational Health. Obtained Registry thru American Medical Technologist.

NR EMT -P

Syracuse Fire Department
06.1992 - 03.1999
  • Improved patient care by providing timely and accurate pre-hospital assessments and interventions.
  • Demonstrated adaptability in the dynamic EMS environment by effectively managing multiple tasks simultaneously while remaining focused on patient care priorities.
  • Contributed to a high standard of care by maintaining up-to-date certifications and training in emergency medical services.
  • Mitigated potential hazards at accident scenes using appropriate extrication techniques while ensuring the safety of all individuals involved.

Advanced Emergency Medical Technician

Syracuse Fire Department
09.1990 - 06.1992
  • Supported efforts regarding disaster preparedness planning within the community, contributing expertise as an experienced AEMT.
  • Assisted in training programs for local community members, increasing public awareness of emergency medical services.
  • AHA CPR BLS Instructor

EMT-Basic

Syracuse Fire Department
04.1989 - 09.1990
  • Facilitated seamless handoffs to hospital staff through comprehensive documentation and verbal reports of patient care provided during transport.
  • Managed stressful situations calmly under pressure while maintaining composure to provide the best care possible for patients experiencing traumatic events.
  • Assisted paramedics with advanced life support interventions when necessary, acting as an integral part of the emergency response team.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.

Education

High School Diploma -

Wawasee High School
Syracuse, IN
05.1983

Skills

  • Medical Terminology
  • Immunization Administration
  • HIPAA Compliance
  • Clinical Documentation
  • Emergency Response Preparedness
  • Maintaining confidentiality
  • Reliable team player
  • CPR
  • Knowledge of EKG rhythm interpretation

Accomplishments

Developed and implemented appeal process for medications

that failed prior authorization. This appeal process saves the providers time by not having to review patient information and changing medications for insurance purposes.


Developed and implemented appeal process for testing and procedures that failed prior authorization. This appeal process saves providers time by not requirin peer to peer reviews and ensures insurance coverage for specified tests and procedures.


Answered Covid Call for Help by assisting in the lab at Elkhart General Hospital and the Covid Hotline.


Assisted with implementation of T he Specialty Medicine Clinic with Leqvio injections and training patients with self administered Arcalyst Injections.


Achieved skills needed to maintain EKG Machines.


Flu Fighter 2021. 2022. 2023.


Skills Validator 2022


Awarded Bronze Level Employee on Clinical Skills Ladder Program.


Currently working on completing the BMG Clinical Ladder Program Silver Level Employee.

Skills Validator 2024

Flu Fighter 2024

Timeline

Registered Medical Assistant

BMG Cardiovascular Specialist RiverPointe
10.2004 - Current

Medical Assistant

Dr Donald Hooker, Goshen Urgent Care
03.1999 - 10.2004

NR EMT -P

Syracuse Fire Department
06.1992 - 03.1999

Advanced Emergency Medical Technician

Syracuse Fire Department
09.1990 - 06.1992

EMT-Basic

Syracuse Fire Department
04.1989 - 09.1990

High School Diploma -

Wawasee High School
Marianne Wong, RMA(AMT)