

Results-driven IT professional with 18 years of progressive experience spanning software quality assurance, project management, and agile delivery. Adept at leading cross-functional teams, driving enterprise-level defect analysis, and implementing robust QA strategies that align with business objectives. Proven expertise in automation framework design, process improvement, and stakeholder reporting, with a strong track record of delivering high-quality solutions across diverse industries.
As a seasoned Project Manager and QA leader, I excel in balancing technical depth with strategic oversight—ensuring projects meet scope, schedule, and quality benchmarks. Skilled in Agile and Scrum methodologies, I foster collaboration, transparency, and continuous improvement, enabling teams to adapt quickly to evolving business needs. Recognized for mentoring and training talent, I bring resilience, clarity, and empathy to leadership, inspiring teams to achieve excellence.
Certifications
1. Project Planning & Execution
Define project scope, objectives, and deliverables in alignment with client needs.
Develop detailed project plans, schedules, and resource allocation.
Track progress against milestones and adjust plans proactively.
2. Client Engagement & Communication
Act as the primary point of contact for clients, ensuring transparency and trust.
Gather and translate client requirements into actionable tasks for Dev/QE teams.
Provide regular status updates, risk assessments, and delivery forecasts to stakeholders.
3. Team Leadership & Coordination
Lead cross-functional teams (development + QA/QE) to ensure collaboration and alignment.
Balance workloads, resolve conflicts, and foster a culture of accountability.
Mentor and coach team members to improve performance and career growth.
4. Quality Assurance & Delivery Excellence
Ensure QE practices are embedded throughout the SDLC (test planning, automation, defect analysis).
Drive zero-defect delivery mindset by enforcing quality gates and continuous testing.
Oversee defect triage, root cause analysis, and resolution tracking.
5. Agile & Process Management
Champion Agile/Scrum practices: sprint planning, daily stand-ups, retrospectives.
Ensure backlog grooming and prioritization reflect client priorities.
Promote continuous improvement across Dev and QE processes.
6. Risk & Issue Management
Identify delivery risks early and implement mitigation strategies.
Escalate critical issues to stakeholders with clear impact analysis.
Maintain contingency plans for scope, schedule, and resource challenges.
7. Stakeholder Reporting & Insights
Deliver concise, executive-level dashboards and reports on project health.
Highlight KPIs such as velocity, defect trends, test coverage, and release readiness.
Translate technical outcomes into business impact for client leadership.
8. Delivery Ownership
Ensure end-to-end accountability for project outcomes.
Drive on-time, within-budget, and high-quality delivery.
Align releases with client expectations and contractual commitments.
Jira
Devops
Selenium
Jmeter
Katalon