MARIA ROSNA
Palakkad
Summary
Seeking for a challenging position involving in the field of accounting and implementation of my technical
abilities in an environment, where I can grow along with the organization with great responsibility.
Overview
2
2
years of professional experience
1
1
Certification
Work History
HC & Insurance operations senior representative
NTT DATA
Coimbatore
04.2023 - 10.2024
- Analyzing,reviewing, researching and loading contracts as per “Standard operations procedure” for the client request
- Navigate client application and capture the necessary information to process customer request
- Ensuring accurate and timely completion of transactions to meet or exceed client SLAs and also completing tasks according to assigned priorities
- Audited contracts internally and pointed out errors as per standard operations procedure that has been worked by senior representatives
- Effectively communicate with operational personnel to ensure customer needs at proper inventory levels,particularly keys products, are sufficiently mentioned
- Assisted members with customer service and utilizing problem solving techniques and critical thinking skills to provide outstanding assistance to providers.
Education
Master of Business Administration - Finance & HRM
Jain University
11.2024
Diploma - Financial Accounting (Tally
CAD institution and Technology Palakkad
01.2023
Bachelor's Degree - Commerce (Professional Accounting
Nehru arts and science college
05.2022
Skills
- Strong communication and collaboration skills
- Ability to learn new concepts quickly
- Knowledgeable in accounting principles and practices
- Good understanding on MS applications
- Capable of solving complex problems effectively
- Motivated team player with positive attitude
Certification
- Certificate for completion of “Introduction to Computers Training”
- Certificate of hours of learning in “Digital Marketing”
- Certification in “Student Entrepreneurship Awareness Program”
- Certification in DFA (Diploma in Financial Accounting)
Timeline
HC & Insurance operations senior representative
NTT DATA
04.2023 - 10.2024
Master of Business Administration - Finance & HRM
Jain University
Diploma - Financial Accounting (Tally
CAD institution and Technology Palakkad
Bachelor's Degree - Commerce (Professional Accounting
Nehru arts and science college