Maria Swapna Chinnapparaj
Sr. Financial Analyst
Hyderabad
Summary
Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
4
4
Languages
Work History
AS SR. FINOPS ANALYST
AMAZON DEVELOPMENT CENTER
Hyderabad
03.2019 - Current
- · Working for India, Advertising collections process and cash applications.
- · Responsible for credit collections on all accounts by contacting the customer by phone, e-mail and written correspondence.
- Initiate write-off on the aged line items of the customer by ensuring reduction in BDR.
- Providing latest update to the customer on rolling out by weekly No pay reports (unpaid debit Invoices on 90+ line items)
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
- Validated results and performed quality assurance to assess accuracy of data.
- Cultivated relationships with industry leaders and within company to share tips and information.
PROCESS DEVELOPER
GENPACT
Hyderabad
11.2016 - 03.2019
- Prioritized secure handling of sensitive customer information within processes, minimizing potential liability issues by proactively managing risk.
- Analyzed previous business processes for inherent flaws, avoiding similar pitfalls in subsequent process development lifecycles.
- Performing different tasks that include researching charge backs and making final decision for write off.
- Responsible for credit collections on all accounts by contacting the customer by phone, e-mail and written correspondence. Preparing and maintaining customer’s monthly reconciliation schedules.
- Process and issued credit memo after research have been completed.
- Enter data on invoices.
- · Verify the validity of account discrepancies by obtaining and investigating information from sales, customer service departments and customers.
- · Resolve collections by examining customer payment plans, payment history, credit line; coordinating contact with collections department.
CSE
HSBC
Hyderabad
01.2013 - 05.2016
- Delivered services to customer locations within specific timeframes.
- Gained extensive knowledge in data entry, analysis and reporting.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Worked well in a team setting, providing support and guidance.
- · Assist and supervise the new team, setting priorities, monitoring performance, issue procedures and managing workload to meet the objectives of the process.
- · Arrange payments to Clients in various countries and different currencies in accordance with protocol or as directed by the Client.
- · To ensure payments are properly authorized and applied apropriate advice is sent to creditors.
- Act as a liaison and lead representative on payment related issues with the creditor and the 1st party bank regarding disputed invoices, bills or accounts to transit and aid in smooth process of the transaction.
Education
MBA - Finance
Wesley P.G College
Hyderabad 06.2006 - 05.2008
B.com - Accounting And Finance
Wesley Degree College
Hyderabad 04.2003 - 04.2006
Skills
Excel
Timeline
AS SR. FINOPS ANALYST
AMAZON DEVELOPMENT CENTER
03.2019 - Current
PROCESS DEVELOPER
GENPACT
11.2016 - 03.2019
CSE
HSBC
01.2013 - 05.2016
MBA - Finance
Wesley P.G College
06.2006 - 05.2008
B.com - Accounting And Finance
Wesley Degree College
04.2003 - 04.2006
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