Maricela Lang
Indianapolis
Summary
Dynamic and results-driven professional with extensive experience at Napleton Hyundai as a Cashier Manager. Proven expertise in cash handling and employee training, fostering a customer-centric environment that enhances satisfaction and loyalty. Adept at operations leadership, ensuring efficient store management and security oversight. Committed to achieving operational excellence and team development.
Overview
10
10
years of professional experience
Work History
Cashier Manager
Napleton Hyundai
03.2024 - Current
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Quickly and accurately counted drawers at start and end of each shift.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Monitored areas for security issues and safety hazards.
- Built positive relationships with customers to increase repeat business.
Patient Care Technician
Community Hospital East
10.2024 - 03.2025
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Maintained clean and safe environment to promote patient safety and comfort.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Teacher's Assistant
Franklin Central High School
09.2015 - 03.2024
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Supported classroom activities, tutoring, and reviewing work.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
Education
Southport High School
Indianapolis, IN05.2001
Skills
- Point of sale systems
- Shift oversight
- Operations leadership
- Customer complaint resolution
- Cash handling and management
- Employee training
- Store opening and closing
- Recruiting and hiring
- Payment processing
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Patient Care Technician
Community Hospital East
10.2024 - 03.2025
Cashier Manager
Napleton Hyundai
03.2024 - Current
Teacher's Assistant
Franklin Central High School
09.2015 - 03.2024
Southport High School