Summary
Work History
Education
Skills
Languages
Timeline
Generic

Marie Lopez

Rockport

Summary

Dynamic professional with extensive experience in Human Resources Management and Commercial loan origination & closing documentation, Proven track record in enhancing operational efficiency and ensuring legal compliance. Exceptional interpersonal communication skills complemented by a strong attention to detail in document preparation, driving successful outcomes in high-pressure environments.

Work History

Title & Closing Processor

Homesouth Title Co
  • Processed closing documents to ensure accuracy and compliance with regulatory standards.
  • Coordinated communication between buyers, sellers, and lenders throughout closing process.
  • Reviewed title commitments and resolved discrepancies prior to settlement.
  • Maintained detailed records of transactions to streamline post-closing processes.
  • Assisted in preparing HUD-1 Settlement Statements for client review and approval.
  • Reduced errors in closing documents by thoroughly checking all information against loan application data.
  • Maintained confidentiality and privacy by adhering to company security protocols when handling sensitive financial documents and customer information.
  • Improved customer satisfaction by addressing concerns promptly and providing clear explanations of the closing process.
  • Maintained a high level of accuracy on closed loans, contributing to a positive reputation for the company within the industry.
  • Managed multiple simultaneous closings with exceptional attention to detail, ensuring smooth transactions for all parties involved.

Loan Documentation Specialist

First Advantage Bank
  • Processed loan applications, ensuring compliance with regulatory guidelines and institutional policies.
  • Managed customer inquiries related to loan status, providing clear communication and support throughout the process.
  • Implemented improvements in documentation workflows, streamlining processing times and reducing bottlenecks.
  • Conducted regular audits of loan files to ensure adherence to internal controls and risk management standards.
  • Expedited loan closing process by maintaining clear communication channels between borrowers, lenders, and underwriters.
  • Enhanced the accuracy of loan document preparation by conducting thorough reviews, identifying discrepancies and ensuring timely resolution.
  • Streamlined loan documentation processes by implementing digital record-keeping methods, reducing manual errors and increasing overall efficiency.

Senior Executive Assistant

Sonoma National Bank


  • Organized executive schedules and coordinated complex travel arrangements.
  • Facilitated meeting preparation and documentation, enhancing team collaboration.
  • Streamlined office processes, improving overall operational efficiency.
  • Managed schedules, events and travel plans for conferences, meetings and seminars, as well as domestic and international trips for Senior Vice President of SBA & Commercial Real Estate Lending.
  • Developed strong relationships with internal departments to facilitate cross-functional collaboration on key initiatives driven by senior leaders.
  • Coordinated and executed special projects.
  • Managed external contacts for SVP and kept track of periodic communication needed for priority contacts.

Human Resources Manager

Il Fornaio Corporate Office
  • Managed correspondence and communications, ensuring timely responses.
  • Mentored junior administrative staff, fostering professional growth
  • Managed employee relations, resolving conflicts and fostering a positive workplace culture.
  • Conducted training sessions to improve team performance and compliance with HR regulations.
  • Collaborated with leadership to align HR strategies with business objectives for organizational growth.
  • Oversaw payroll administration, ensuring accuracy and compliance with labor laws.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
  • Promoted diversity and inclusion within the workplace by initiating targeted training programs and implementing inclusive hiring practices.
  • Monitored and handled employee claims involving performance-based and harassment incidents.

Human Resources Manager

The Unity Council
  • Developed and implemented training programs to enhance employee performance and engagement.
  • Streamlined recruitment processes to attract top talent and reduce time-to-fill positions.
  • Conducted employee performance evaluations, providing constructive feedback to foster growth.
  • Managed employee relations issues, resolving conflicts and promoting a positive workplace culture.
  • Analyzed HR metrics to identify trends and inform strategic decision-making for workforce planning.
  • Designed compensation structures that ensure market competitiveness and internal equity among staff.
  • Led diversity and inclusion programs, enhancing organizational culture and employee satisfaction levels.
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
  • Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.

Education

Management Certification - 60 CE Units - Human Resources Management

Sonoma State University
Rohnert Park, CA

Management Certification - Human Resources Management 40 CE Units

California State University, East Bay
Hayward, CA

Skills

  • Excellent interpersonal communication with team, superiors & customers
  • Extensive experience with all aspects of Human Resources Management - job creation, recruitment, on-boarding, benefit administration, medication & conflict resolution, FMLA, safety training, risk assessment to include workers comp, annual employee performance reviews, exit (involuntary & voluntary) COBRA administration Government reporting
  • Loan document preparation - Commercial (SBA & 504 loans), Residential, Refinances, HELOC & personal
  • Experience providing executive level administrative support

Languages

Spanish
Full Professional

Timeline

Title & Closing Processor

Homesouth Title Co

Loan Documentation Specialist

First Advantage Bank

Senior Executive Assistant

Sonoma National Bank

Human Resources Manager

Il Fornaio Corporate Office

Human Resources Manager

The Unity Council

Management Certification - 60 CE Units - Human Resources Management

Sonoma State University

Management Certification - Human Resources Management 40 CE Units

California State University, East Bay

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Marie Lopez