To pursue my career in an organization with performance-oriented environment for achievement of personal advancement. Being ambitious and Lateral-brainiac. I am looking forward to challenge my potential and be worthy of Management trust.
• Provided technical assistance to customers through phone, email and chat support.
• Resolved escalated customer service issues in a timely manner.
• IP configuration issue & DHCP issue.
• Configured, monitored, and troubleshot wireless LANs and access points.