Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
Generic

Mariprabha Chidambaram

Bangalore

Summary

Results-driven professional with 13+ years in project management, systems engineering, and functional training. Proven in managing product backlogs, collaborating with cross-functional teams, and optimizing business processes. Skilled in Agile methodologies and quote-to-cash systems, consistently driving business outcomes and aligning product strategy with business objectives to enhance customer satisfaction.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Principal Business Systems Analyst

Equinix India Pvt Ltd
Bangalore
03.2024 - Current
  • Spearheaded the integration of 7 Global MS Products into Oracle CPQ as Product SME, streamlining quoting domain operations.
  • Created 90+ backlog intake for QTC Simplification, ensuring seamless coexistence of existing and new platforms.
  • Supporting DT3 Steel Thread in Fabric Port Product Simplification.
  • Developing comprehensive Product end-to-end QTC process maps for DT3 Steel Thread in the new QTC platform.
  • Simplifying Cross Connect product by streamlining the PSR model for integration into the new QTC platform, achieving 40% optimization on NCC Attributes and improving efficiency.
  • Spearheaded data correction for CC Bundle, collaborating with cross-functional teams to enhance data accuracy by 60%.

Senior Business Systems Analyst

Equinix India Pvt Ltd
Bangalore
01.2022 - 02.2024
  • Led as Product SME for Quoting domain on Oracle CPQ platform, onboarded over 75% of revenue-generating products (25+ ) to the new platform.
  • Participated in the Product Development Planning in Tampa and presented 2023 Roadmap with strategic insights to executive leadership, bolstering key initiatives.
  • Worked with product managers to perform cohort analysis that identified business process gaps, boosting potential revenue by $1.6M annually.
  • Led the AccelQ Test Automation Efforts for the Interconnection Products , achieving 56% test coverage.
  • In collaboration with the Engineering Team , implemented a self-service solution for the GSD/OM Users, increasing usage by 135% in 30 days.

Business Systems Analyst

Equinix Inc, Mindpool Technologies
Bangalore
06.2020 - 12.2021
  • Directed the CCoD Project launch, aligning cross-functional stakeholder needs with product goals.
  • As Product Owner, managed the product backlog , prioritizing stories to maximize value and delivering a major project phase with 100% schedule adherence.
  • Communicated project updates to leadership, earning accolades for high-quality delivery and performance.

Project Lead/Business Analyst

Equinix Inc, TCS
Bangalore, US, London, Singapore
09.2012 - 09.2017
  • Led a team of over 25 IT analysts and engineers, fostering a collaborative and high-performing work environment.
  • Defined project scope and deliverables and milestones, ensuring clear objectives and expectations.
  • Improved software development practices, increasing maturity before QA delivery and achieved 98% defection prevention rate.
  • Developed and implemented best practices and tools, boosting team productivity by 40% and improving project outcomes.

Functional Lead/Senior WM Developer

E-Business Services, Apple Inc, TCS
Bangalore
04.2008 - 05.2012
  • Developed complex client requirements and gap analysis documentation for various EDI Flows.
  • Designed a dashboard for Apple Call Centers, enhancing visibility of Genesys system status by 50%.
  • Streamlined business process transformation, ensuring continuity for 300+ external partners via efficient wM EDI integration.
  • Conducted internal audits, ensuring 95% adherence to QA standards and reducing project defects by 20%.
  • Established QA measures and testing standards, boosting defect detection by 30% and reducing production issues by 25%.

Education

Bachelor of Engineering - Computer Science

GCE- Salem, Anna University
05-2007

Skills

  • Product Management : Backlog Management , Roadmap development , Agile Methodologies
  • Leadership : Team Building, Mentoring, Business Process Optimization
  • Technical Proficiency : Siebel CRM, SAP, WM , Oracle CPQ, PriceFx, ServiceNow, Jira, HP ALM, MS Project
  • Communication : Requirement Analysis, Stakeholder Engagement, Vendor Management

Certification

  • Advanced Digital Transformation – IIMA
  • Generative AI for Everyone – DeepLearning AI
  • SAFe5.0 Product Owner (POPM)
  • Agile Certified Professional (PMI-ACP)
  • SAFe Agilist Certified
  • ISTQB Advanced Level Test Manager Certified

Accomplishments

  • Won the High Potential Employee Award & identified for ‘Inspire’ – TCS High Potential Program in 2017.
  • Consistency received 100% CSI from the customer during the period of 2015 to 2017.
  • Won the “On the Spot Award” for the following year 2008, 2014 and 2015.
  • Won the “Outstanding Performer Award” for the year 2010 and 2013.
  • Awarded “iPod Touch” for Performance Excellence in the year of 2012.

Languages

Tamil
First Language
English
Advanced (C1)
C1

Timeline

Principal Business Systems Analyst

Equinix India Pvt Ltd
03.2024 - Current

Senior Business Systems Analyst

Equinix India Pvt Ltd
01.2022 - 02.2024

Business Systems Analyst

Equinix Inc, Mindpool Technologies
06.2020 - 12.2021

Project Lead/Business Analyst

Equinix Inc, TCS
09.2012 - 09.2017

Functional Lead/Senior WM Developer

E-Business Services, Apple Inc, TCS
04.2008 - 05.2012

Bachelor of Engineering - Computer Science

GCE- Salem, Anna University
Mariprabha Chidambaram