Mariprabha Chidambaram
Bangalore
Summary
Results-driven professional with 13+ years in project management, systems engineering, and functional training. Proven in managing product backlogs, collaborating with cross-functional teams, and optimizing business processes. Skilled in Agile methodologies and quote-to-cash systems, consistently driving business outcomes and aligning product strategy with business objectives to enhance customer satisfaction.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Principal Business Systems Analyst
Equinix India Pvt Ltd
Bangalore
03.2024 - Current
- Spearheaded the integration of 7 Global MS Products into Oracle CPQ as Product SME, streamlining quoting domain operations.
- Created 90+ backlog intake for QTC Simplification, ensuring seamless coexistence of existing and new platforms.
- Supporting DT3 Steel Thread in Fabric Port Product Simplification.
- Developing comprehensive Product end-to-end QTC process maps for DT3 Steel Thread in the new QTC platform.
- Simplifying Cross Connect product by streamlining the PSR model for integration into the new QTC platform, achieving 40% optimization on NCC Attributes and improving efficiency.
- Spearheaded data correction for CC Bundle, collaborating with cross-functional teams to enhance data accuracy by 60%.
Senior Business Systems Analyst
Equinix India Pvt Ltd
Bangalore
01.2022 - 02.2024
- Led as Product SME for Quoting domain on Oracle CPQ platform, onboarded over 75% of revenue-generating products (25+ ) to the new platform.
- Participated in the Product Development Planning in Tampa and presented 2023 Roadmap with strategic insights to executive leadership, bolstering key initiatives.
- Worked with product managers to perform cohort analysis that identified business process gaps, boosting potential revenue by $1.6M annually.
- Led the AccelQ Test Automation Efforts for the Interconnection Products , achieving 56% test coverage.
- In collaboration with the Engineering Team , implemented a self-service solution for the GSD/OM Users, increasing usage by 135% in 30 days.
Business Systems Analyst
Equinix Inc, Mindpool Technologies
Bangalore
06.2020 - 12.2021
- Directed the CCoD Project launch, aligning cross-functional stakeholder needs with product goals.
- As Product Owner, managed the product backlog , prioritizing stories to maximize value and delivering a major project phase with 100% schedule adherence.
- Communicated project updates to leadership, earning accolades for high-quality delivery and performance.
Project Lead/Business Analyst
Equinix Inc, TCS
Bangalore, US, London, Singapore
09.2012 - 09.2017
- Led a team of over 25 IT analysts and engineers, fostering a collaborative and high-performing work environment.
- Defined project scope and deliverables and milestones, ensuring clear objectives and expectations.
- Improved software development practices, increasing maturity before QA delivery and achieved 98% defection prevention rate.
- Developed and implemented best practices and tools, boosting team productivity by 40% and improving project outcomes.
Functional Lead/Senior WM Developer
E-Business Services, Apple Inc, TCS
Bangalore
04.2008 - 05.2012
- Developed complex client requirements and gap analysis documentation for various EDI Flows.
- Designed a dashboard for Apple Call Centers, enhancing visibility of Genesys system status by 50%.
- Streamlined business process transformation, ensuring continuity for 300+ external partners via efficient wM EDI integration.
- Conducted internal audits, ensuring 95% adherence to QA standards and reducing project defects by 20%.
- Established QA measures and testing standards, boosting defect detection by 30% and reducing production issues by 25%.
Education
Bachelor of Engineering - Computer Science
GCE- Salem, Anna University
05-2007
Skills
- Product Management : Backlog Management , Roadmap development , Agile Methodologies
- Leadership : Team Building, Mentoring, Business Process Optimization
- Technical Proficiency : Siebel CRM, SAP, WM , Oracle CPQ, PriceFx, ServiceNow, Jira, HP ALM, MS Project
- Communication : Requirement Analysis, Stakeholder Engagement, Vendor Management
Certification
- Advanced Digital Transformation – IIMA
- Generative AI for Everyone – DeepLearning AI
- SAFe5.0 Product Owner (POPM)
- Agile Certified Professional (PMI-ACP)
- SAFe Agilist Certified
- ISTQB Advanced Level Test Manager Certified
Accomplishments
- Won the High Potential Employee Award & identified for ‘Inspire’ – TCS High Potential Program in 2017.
- Consistency received 100% CSI from the customer during the period of 2015 to 2017.
- Won the “On the Spot Award” for the following year 2008, 2014 and 2015.
- Won the “Outstanding Performer Award” for the year 2010 and 2013.
- Awarded “iPod Touch” for Performance Excellence in the year of 2012.
Languages
Tamil
First Language
English
Advanced (C1)
C1
Timeline
Principal Business Systems Analyst
Equinix India Pvt Ltd
03.2024 - Current
Senior Business Systems Analyst
Equinix India Pvt Ltd
01.2022 - 02.2024
Business Systems Analyst
Equinix Inc, Mindpool Technologies
06.2020 - 12.2021
Project Lead/Business Analyst
Equinix Inc, TCS
09.2012 - 09.2017
Functional Lead/Senior WM Developer
E-Business Services, Apple Inc, TCS
04.2008 - 05.2012
Bachelor of Engineering - Computer Science
GCE- Salem, Anna University