Summary
Overview
Work History
Education
Skills
Awards
Certification
Timeline
Generic

Marissa Kopp

Fishers

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Provider Relations Manager

GreenLeaf Apothecary
07.2024 - Current
  • Fostered strong, positive relationships with key providers by coordinating, facilitating and leading partnership meetings and identifying on-site enrollment opportunities.
  • Answered provider inquiries via email, telephone and written correspondence.
  • Proactively sought client feedback to identify opportunities for product improvements or enhancements, contributing to overall company growth.
  • Developed customized presentations for prospective clients highlighting specific benefits of our products related to their unique needs.
  • Boosted client retention rates through regular follow-up calls and personalized after-sales support.

Pharmacy Lab Technician

GreenLeaf Apothecary
08.2022 - 07.2024
  • Contributed to a safe working environment by consistently following established safety procedures and guidelines per the USP 797 & USP 800.
  • Calibrated and maintained instruments to keep equipment fully operational.
  • Maintained inventory of raw materials, chemicals, and equipment necessary for compounding tasks.
  • Enhanced medication effectiveness by accurately weighing and measuring ingredients for custom compound prescriptions. Along with using proper compounding techniques.
  • Utilized specialized equipment such as electronic balances, capsule machines, ointment mills, among others during the compounding process.

Pharmacy Technician

Walgreens Pharmacy
02.2021 - 07.2022
  • Provided exceptional customer service to all patients picking up and dropping off prescriptions
  • Entered and processed patients' prescriptions into internal system with accuracy.
  • Solved insurance issues on prescriptions and vaccines
  • Assisted the pharmacist with filling and labeling prescriptions efficiently and correctly
  • Stocked, labeled, and inventoried medication to keep accurate records.

Project Lead

Calumet College of St. Joseph Honors Program
08.2017 - 01.2021
  • Assisted the professor of Biomedical Science to create healthy meal and workout plans for student athletes
  • Researched and studied human anatomy, concepts of exercise, & nutrition for different college sport programs
  • Related Exercise Physiology research findings towards different sports to create specific workout plans that highly benefit the lifestyle of different student athletes

Guest Services Associate

Fashion Show Mall
06.2018 - 08.2018
  • Provided the highest level of service to ensure guest satisfaction
  • Answered phones with proper phone etiquette and responded to any requests in a timely manner
  • Answered inquiries from guests regarding restaurants, transportation, & entertainment reservations
  • Established and maintained good communications and teamwork with fellow associates and other departments

Volunteer

Habitat for Humanity
11.2017 - 11.2017
  • Greeted customers in a professional & courteous manor
  • Helped load & unload donations from the donation truck
  • Sorted donations and moved them to the appropriate section of the warehouse for processing (cleaning, testing, recycling, pricing, etc.)

Education

Bachelor of Science - Biomedical Science

Calumet College of St. Joseph
Whiting, IN
05.2021

High School - Honors Graduate

Coronado High School
Henderson, NV
05.2017

Skills

  • Attention to Detail
  • Problem-Solving
  • Multi-Tasking
  • Organization
  • Reliability
  • Relationship Building
  • Verbal and written communication
  • Teamwork and collaboration
  • Customer service

Awards

  • High School Honors Diploma
  • Calumet College of St. Joseph Dean's List
  • St. Gaspar's Honors Learning Community Scholarship

Certification

  • Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
  • Licensed Pharmacy Technician - State Boards of Pharmacy.

Timeline

Provider Relations Manager

GreenLeaf Apothecary
07.2024 - Current

Pharmacy Lab Technician

GreenLeaf Apothecary
08.2022 - 07.2024

Pharmacy Technician

Walgreens Pharmacy
02.2021 - 07.2022

Guest Services Associate

Fashion Show Mall
06.2018 - 08.2018

Volunteer

Habitat for Humanity
11.2017 - 11.2017

Project Lead

Calumet College of St. Joseph Honors Program
08.2017 - 01.2021

Bachelor of Science - Biomedical Science

Calumet College of St. Joseph

High School - Honors Graduate

Coronado High School

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Marissa Kopp