Maritsabel Perez
Indianapolis
Summary
Expert user of CRM, Onesite and Yardi. Well-qualified Leasing and Property Management with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Entry-level Leasing Consultant with outstanding knowledge of rental agreement laws. Brings strong skill set and forward-thinking nature to property management markets. Organized and dedicated to property success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Energetic Leasing Agent offers wealth of experience in conducting property tours and launching successful marketing initiatives. Clear knowledge of federal fair housing laws and local regulations. Firm but fair when dealing with tenants concerning rents due, maintenance and neighbor complaints.
Overview
5
5
years of professional experience
Work History
Leasing Agent
18 Capital Group
07.2023 - Current
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Established rapport with potential tenants during tours, highlighting community features tailored to their specific needs and preferences.
- Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Greeted clients, showed apartments, and prepared leases.
- Distributed and followed up on tenant renewal notices.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
Leasing Consultant
BG Multifamily Staffing
01.2021 - 12.2021
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Greeted clients, showed apartments, and prepared leases.
- Distributed and followed up on tenant renewal notices.
- Generated leads for sales and rental properties through cold calls and referrals.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Verified tenant incomes and other information before accepting lease applications.
- Responded to requests and scheduled appointments for property showings.
Project Manager/Leasing Consultant
Cheswick Apartments
08.2019 - 12.2020
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Distributed and followed up on tenant renewal notices.
- Collected rent and tracked resident payments and information in computer system.
- Coordinated closely with maintenance staff to ensure apartment units were prepared for new occupants in a timely manner.
- Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
- Greeted clients, showed apartments, and prepared leases.
- Responded to requests and scheduled appointments for property showings.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
Property Manager/Apartment Leasing Consultant
Abington Apartments & Townhomes
08.2019 - 12.2020
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Collected rent and tracked resident payments and information in computer system.
- Greeted clients, showed apartments, and prepared leases.
- Conducted thorough background checks on applicants to maintain community safety standards and minimize delinquency risks.
- Distributed and followed up on tenant renewal notices.
- Verified tenant incomes and other information before accepting lease applications.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Education
High School Diploma -
Achieve Academy
Indianapolis, IN06.2019
Skills
- Leasing and sales
- Goal-oriented mindset
- Telephone and email etiquette
- Real estate knowledge
- Property Tours
- Fair housing policies
- Fair Housing Regulations
- Rent collection
- Property tours and inspections
- Market Tracking
- Multi-family property management
- Property Showing
- Basic Mathematics
- Maintenance Requests
- Lease Renewals
- Lease Agreements
- Customer service expertise
- Leasing Terms and Specifications
- Customer Service
- Tenant screening
- CRM Software
- Application processing
- Office Management
- Event Planning
- Property Management
Languages
Spanish
Native or Bilingual
Timeline
Leasing Agent
18 Capital Group
07.2023 - Current
Leasing Consultant
BG Multifamily Staffing
01.2021 - 12.2021
Project Manager/Leasing Consultant
Cheswick Apartments
08.2019 - 12.2020
Property Manager/Apartment Leasing Consultant
Abington Apartments & Townhomes
08.2019 - 12.2020
High School Diploma -
Achieve Academy
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