Mariyam Natalkar
New Jersey
Summary
Highly motivated and leadership skill wants to obtain a position in the organization where I can use my interpersonal communication skills, experience and willingness to learn which will lead to achievement of organizational goals and objectives.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Sales Executive
Bikanervala
Jersey
07.2024 - Current
- Built and maintained strong, long-lasting customer relationships to ensure high levels of customer satisfaction.
- Developed business cases for new products or services to present to senior management.
- Maintained high conversion rate on consistent basis by engaging with customers, responding quickly to concerns and alleviating issues.
- Engaged with prospective clients to grow pipeline and schedule sales presentations.
- Negotiated contract terms, conditions and pricing for sales.
- Provided training on product features, benefits and use cases for internal staff members.
- Coordinated with logistics teams to ensure timely delivery of products to customers.
- Investigated customer complaints regarding product quality or service delivery.
- Developed new business opportunities and partnerships.
SR. INSIDE SELL EXECUTIVE
RAISING SUPERSTARS
Mumbai
07.2023 - 04.2024
- Assisted in establishing new relationships with new clients and maintaining new client files
- Responsible for taking incoming marketing calls and turning those calls into interested clients
- Assisted in developing a complete client file for new clients
- Maintaining the records of customer interactions and follow up with the clients
- Provided feedback of the clients to the concerned departments and authorities so as to improve the services
SR.EXECUTIVE
HIGH CAREER CONSULTANTS
Mumbai
03.2018 - 02.2023
- Assisted in establishing new relationships with new clients and maintaining new client files
- Assisted in developing telemarketing scripts for clients who had very specific business development needs
- Responsible for taking incoming marketing calls and turning those calls into interested clients
- Responsible for finding new clients and establishing a strong working rapport
- Assisted in developing a complete client file for new clients
- Assisted in training the sales associates of new clients to find new business and make more sales over the phone
EXECUTIVE
TECH SQUADE SERVICES PRIVATE LTD
Mumbai
05.2015 - 01.2018
- Cold-Calling potential and existing customers
- Collect and analyze data to evaluate monthly sales goals, targets
- Responsible for interacting with the clients and solving their queries
- Maintaining the records of customer interactions and follow up with the clients
- Provided feedback of the clients to the concerned departments and authorities so as to improve the services
Education
Bachelor of Commerce -
University of Calcutta
01.2006
Higher Secondary - Commerce
West Bengal Board of Higher Secondary
01.2002
West Bengal Board of Secondary Education
01.2000
Skills
- Prospecting and relationship development
- Influence and negotiation skills
- Conflict resolution strategies
- Navigating workplace dynamics
- Persuasion techniques
- Organizational efficiency
- Ability to work under pressure
- Account management and brand strategy
- Strategic marketing initiatives
- Integrated customer relationship management (CRM)
- Proficient in Microsoft Office applications
- Contract negotiation skills
- Team management capabilities
- Expertise in CRM software (Lead Squared, Salesforce)
- Remote collaboration tools (Zoom, Google Meet, Slack)
Certification
- Google Digital Marketing & E-commerce Professional Certificate from GOOGLE
- Organizational Change and Culture for Adopting Google Cloud Specialization from GOOGLE CLOUD
- Meta Marketing Analytics Professional Certificate From META
- Social Media Marketing in Practice Specialization from DIGITAL MARKETING INSTITUTE
Languages
English, Hindi and Bengali
Timeline
Senior Sales Executive
Bikanervala
07.2024 - Current
SR. INSIDE SELL EXECUTIVE
RAISING SUPERSTARS
07.2023 - 04.2024
SR.EXECUTIVE
HIGH CAREER CONSULTANTS
03.2018 - 02.2023
EXECUTIVE
TECH SQUADE SERVICES PRIVATE LTD
05.2015 - 01.2018
Bachelor of Commerce -
University of Calcutta
Higher Secondary - Commerce
West Bengal Board of Higher Secondary
West Bengal Board of Secondary Education
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