Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Mark Lawrence

Fort Wayne

Summary

Dynamic delivery professional with extensive experience at Fed Ex, excelling in commercial material transportation and inventory management. Proven track record of enhancing customer satisfaction through effective communication and strategic decision-making. Committed to optimizing routes and maintaining strong client relationships, ensuring timely and efficient service delivery.

Overview

26
26
years of professional experience

Work History

Delivery Route Driver

Fed Ex
04.2011 - 08.2012

Deliver product to residential and commercial accounts in a timely manor.

Managed daily schedule as dictated by delivery expectations for the day.

Maintained quality customer service to residential and commercial customers.

Route Sales

Interstate Brands
12.1989 - 06.2009

Ordering and delivering product to commercial accounts, private vendors and local gas stations. Based on need, past account sales and local promotions/adds when products were on sale to maintain product inventory.

Communicate with managers and owners to keep a strong working relationship on behalf of Interstate Brands.

Working to maintain inventory on shelves by going in after hours and on days off to stock shelves and or displays in stores.

Collecting account receivables and completing deposits as needed.

General Product Sales

Glidden Paint Stores
06.1986 - 06.1989

Taking and preparing customer paint orders for commercial and walk in customers.

Able to provide outstanding customer service while making sure the customer was given personal attention while in the store.

Enjoyed honoring customers custom color requests - matching and existing paint color and or swatch of material for custom decorating.

Resolve customer service concerns while following company guidelines.

Education

Associate of Arts - Commercial Art

St. Francis University
Fort Wayne, IN
05-1981

High School Diploma -

Ygnacio Valley High School
Concord, CA
06-1976

Skills

  • Order picking and processing
  • Commercial material transportation
  • GPS and route planning
  • Excellent customer service
  • Strategic Decision Making
  • Effective Communication
  • Inventory Management

Accomplishments

Consistently rated top salesman at Interstate Brands on several occasions

Timeline

Delivery Route Driver

Fed Ex
04.2011 - 08.2012

Route Sales

Interstate Brands
12.1989 - 06.2009

General Product Sales

Glidden Paint Stores
06.1986 - 06.1989

Associate of Arts - Commercial Art

St. Francis University

High School Diploma -

Ygnacio Valley High School
Mark Lawrence