Summary
Overview
Work History
Education
Skills
Timeline
Awards
Generic

Mark Sherman

Carmel

Summary

Dynamic logistics leader with over 10 years of experience in supply chain management, cost optimization, and route planning. Expertise in leading high-performing teams, negotiating favorable contracts, and leveraging advanced technology to enhance operational efficiency. Strategic thinker with a strong customer focus, dedicated to driving profitability and optimizing logistics processes. Committed to delivering innovative solutions that align with organizational goals and elevate overall performance as a Director of Logistics.

Overview

14
14
years of professional experience

Work History

Manager, Enterprise Solutions

Backhaul Direct, LLC
09.2024 - Current
  • Lead a team of seven across LTL, parcel, partial shipments, warehousing, and truckload operations, driving cross-divisional collaboration and resolving daily operational challenges.
  • Spearheaded a $6M retail liquidation project, utilizing AI-driven route optimization, multimodal transport strategies, and store-specific restrictions to successfully deliver all merchandise within two weeks.
  • Direct sales solution meetings and strategic planning, leveraging extensive logistics expertise to enhance client offerings and team performance.
  • Oversee accounting and billing for major projects, ensuring financial accuracy and alignment with budgetary goals.

Manager, Carrier Sales

Backhaul Direct, LLC
12.2021 - 09.2024
  • Supervised a team of 8–10 carrier sales representatives, driving performance through weekly one-on-one coaching sessions to enhance sales techniques and professional development.
  • Developed and delivered training programs focused on phone skills, spot load sales, and negotiating high-value contract lanes, improving team efficiency and client acquisition rates.
  • Led strategic meetings with carrier companies to secure long-term contract lanes, strengthening partnerships and ensuring reliable capacity for key accounts.
  • Designed and implemented monthly Excel-based tracking tools to monitor top lanes, margin percentages, repeat carrier utilization, and performance metrics, enabling representatives to achieve weekly, monthly, and annual goals.

Senior Load Planner

SpartanNash
11.2019 - 05.2021
  • Procured contracts with large fleet and independent carriers to provide capacity for core customers.
  • Directed Business Development Representatives with lane quotes and understanding changing market conditions.
  • Instilled daily procedures with management to help all teams increase productivity and efficiency.
  • Helped lead Carrier Sales Team to increase margins and teach others best practices to maximize fleet and profitability.

Senior Logistics Account Executive

Total Quality Logistics
09.2011 - 07.2019
  • Drove account acquisition through strategic cold calling, securing new clients and leading account teams to achieve consistent year-over-year growth in revenue and client portfolio expansion.
  • Completed RFQs and RFPs for high-volume customers, securing contracts that expanded business with key accounts by 25%.
  • Leveraged multiple Transportation Management Systems (TMS), including proprietary software, to streamline load management and enhance operational efficiency.
  • Trained and mentored six junior brokers annually, with 50% achieving long-term success in building sustainable client portfolios.

Education

Management with an Emphasis in Marketing -

Webster University
St. Louis, MO

Associate of Science in Business Administration - undefined

Ancilla College
Donaldson, IN

Full Stack Web Development Bootcamp - undefined

Butler University
Indianapolis, IN
09.2021

Skills

  • Supply Chain Management
  • Pricing Strategy & Cost Optimization
  • Route Optimization & Logistics Planning
  • Customer Relations & Account Management
  • Vendor Relationship Management
  • Technology Integration & TMS Expertise
  • Software Development & Application Programming
  • User Experience Design
  • Written Communication & Negotiation
  • AI Efficient
  • Team Leadership & Mentorship

Timeline

Manager, Enterprise Solutions

Backhaul Direct, LLC
09.2024 - Current

Manager, Carrier Sales

Backhaul Direct, LLC
12.2021 - 09.2024

Senior Load Planner

SpartanNash
11.2019 - 05.2021

Senior Logistics Account Executive

Total Quality Logistics
09.2011 - 07.2019

Associate of Science in Business Administration - undefined

Ancilla College

Full Stack Web Development Bootcamp - undefined

Butler University

Management with an Emphasis in Marketing -

Webster University

Awards

Generated $2.38M in profit margin for Total Quality Logistics, Top Performers Group for TQL Indianapolis as Senior Account Executive, Charity Captain for TQL Indianapolis, 2018, Multiple Sport Collegiate Athlete

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Mark Sherman