Mark Suvarna

Accomplished operations leader with 24+ years of experience driving operational excellence and profitability across diverse industries, including purchase, procurement, B2B exhibitions, complete construction site solutions and set-up, builder’s hardware, and import.

Key Skills and Expertise:

• Proficient in customer service, complaint resolution, staff management, and daily reporting.
• Skilled in deploying vendors, contractors, and service providers, as well as coordinating timely payments, licenses, renewals, and compliance.
• Professional serving as a reliable one point of contact.
• Proven ability to lead cross-functional teams and mentor staff for improved productivity and morale.
• Experienced in strategic planning and execution to achieve business goals and optimize resources.
• Designing detailed reports and impactful presentations, including creating well-structured documents and visually engaging materials to effectively convey information and insights.
• Drafting Professional Letters and Emails.
• Phone etiquette.
• Proficient in Tally ERP, MS Office Suite, and other tools for efficient operational management.
• Expertise in planning, strong negotiations, conflict resolution, structuring, and multitasking.
• Efficiently managing complex calendars, prioritizing tasks effectively, coordinating meetings and handling confidential communications.
• Skilled in organizing comprehensive travel arrangements, including flight bookings, meet and greet services, accommodation, and transportation, while ensuring seamless itineraries.
• Providing seamless administrative support to executives and ensuring smooth operations.

Achievements:

• Recognized for enhancing operational efficiency by up to 20%.
• Demonstrated expertise in financial operations with 100% accuracy.

• English - Native
• Hindi - Fluent
• Marathi - Fluent

• Date of Birth: 06/23/74
• Religion: Roman Catholic

• Streamlined operations, improving efficiency and reducing supply chain delays by 15%.
• Strengthened client relationships, boosting repeat business by 20% through tailored solutions.
• Cut expenses by 10% and increased sales by 30% through strategic cost control and marketing.
• Enhanced team productivity by 15% and ensured compliance with fiscal accuracy.
• Improved records management and customer service, fostering loyalty and satisfaction.
• Reduced lead times by 25% and increased productivity by 20% through process improvements.
• Improved staff retention by 20% and reduced procurement costs by 15%.
• Cut operational expenses by 10% through financial planning and cost-saving measures.
• Increased sales and market share by 15% through successful product launches and client support.