Markandeya N
HR
Old Guntur,AP
Summary
Accomplished career growth with experience in Business Development, Sales& Product Promotions, Dealer Management, Client Relationship Management and Team Management in telecom & direct marketing sectors
Having 19 + overall hand in experience at different areas
Overview
23
23
years of professional experience
Work History
HR INCHARGE
Master Minds College
02.2024 - Current
- Develop and implement recruitment strategies to attract and hire qualified candidates
- Manage the entire hiring process, from job posting to onboarding
- Conduct interviews and assess candidates
- Address employee concerns and resolve conflicts
- Maintain a positive and inclusive work environment
- Maintain employee records and HR databases
- Ensure accurate payroll processing
- Work with senior management to develop and implement HR strategies that align with the company's business goals
- Analyze HR data to identify trends and opportunities for improvement
District Coordinator(FFPO)
Price Waterhouse coopers (PWC) private limited
02.2021 - 03.2023
- Marketing and promoting the concept of Aquaculture & Marine in village
- Meeting farmers and having one on one with them and explain the benefits
- Forming a society for the villagers and ensure the society members are benefited accordingly
- Follow-up on joining the society with the farmers on ward basis
- Responsible for the progress of Hub promoters and mini retail outlets
- Know the stores potential and ensure its expansion
- Validate and comply the documents required for loan process in order to open the store
- Co-ordinates with Government employees whenever required to fulfill their requirements
- Follow and comply the instructions of the Government bodies on weekly basis
- Responsible for converting the existing fishermen to retail outlets on the basis of baseline survey provided by the government
- Encourage the nonemployee person & convert retailer
- Site visit on daily basis and collect the potential customers
- Train the Hub promoters & retailer on Sales and to gain customer satisfaction
- On usage of the web and web Application
Area Sales Manager
Avana Mobile Accessories
06.2021 - 10.2021
- Responsible for given area’s revenue generation
- Handled Sales team leaders and members
- Closely monitored TSM’s along with channel partners and motivated whenever there was a dip in sales
- Pitched in when understood that the customer is moving out of the boarder
- Monitor Customer complaints
- Responsible to reduce customer complaints and increase happy customers
- Trained the TSM’s in all respect
Asst. Manager – Sales
Bharti Airtel Ltd
05.2008 - 01.2020
- Ensure to increase max
- Customer reach by enhancing the distributors and retailers
- Responsible for increase in revenues & gross in the market
- Market study and killed the competition by increasing distribution width in the respective areas
- Identify and exploit new revenue opportunities as well as new segments Acquisition through all channels
- Encountered APEF Compliance thereby reducing GB
- Instrumental in setting up operation
- Responsible to achieve all KPIs as per the AOP targets include Gross, Revenue, VAS & Data Revenues, Retail Expansion
- Responsible for Quality acquisition by controlling bulk connections, Zero usage, Decay
- Drive data business including hardware instruments (Dongles)
- Executing activities to expand the outlets participation, Canopies, customer delight, also launching of 3G towns
- Achieve the laid down pre-paid distribution norms
- Expertise in promoting & selling the special packages and instrumental for high SOGA & SONA in the zone
- Responsible for retaining the Customer
- Ensure sustenance of preferred brand image of Airtel Pre-paid by ensuring Product availability, visibility & effective distribution in allocated towns to build, Monitor and establish a healthy retail distribution channel for pre-paid to enhance the customer base and to increase the revenues
- Handled two Distributors for sales operations with 18 FSEs
- Appointing and training the Distributor and Disty manpower
DSE Team Leader
Sri Shiridi Sai Mobiles (Affiliated Bharti Airtel Ltd)
04.2004 - 04.2008
- Steered sales operations for postpaid across Guntur town
- Managed postpaid team
- Motivated sales team to achieve the targets & direct sales
- Handled 10 FSEs for sales operations
- Ensured the monthly target of 350 connections
- Monitored the progress of the team on a weekly basis
- Validated new connections (cross check the mandate documents)
- Evaluated and Colloid customer queries
- Ensure to retain and increase customer satisfaction graph
- Create Management Information System (MIS) with the consolidated data gathering from all the members of the team
Sales Executive
Vijay Tele Services (Tata Indicom Authorized Partner)
06.2002 - 03.2004
- Responsible for Postpaid operations
- Responsible for achieving the target as well as for FBC & SBC
- Monitored the sale progress on daily basis
- Expert in promoted the product package
Education
MBA - Marketing
Allagappa university
01.2015
B. Com -
Hindu College
01.2000
Board of Intermediate Education -
Hindu College
01.1996
Board of secondary education -
Chalmaiah high school
Guntur01.1993
Skills
- MS Excel
- Word
- Power Point
- Internet Browsing
- Customer Relation Management
- Strategic Market Approach
- Recruitment strategies
- Employee onboarding
- Conflict resolution
- HR data analysis
- Customer relationship management
- Team building
- Employee training
Location
Guntur
Personal Information
Father's Name: S/o pothuraju
Timeline
HR INCHARGE
Master Minds College
02.2024 - Current
Area Sales Manager
Avana Mobile Accessories
06.2021 - 10.2021
District Coordinator(FFPO)
Price Waterhouse coopers (PWC) private limited
02.2021 - 03.2023
Asst. Manager – Sales
Bharti Airtel Ltd
05.2008 - 01.2020
DSE Team Leader
Sri Shiridi Sai Mobiles (Affiliated Bharti Airtel Ltd)
04.2004 - 04.2008
Sales Executive
Vijay Tele Services (Tata Indicom Authorized Partner)
06.2002 - 03.2004
MBA - Marketing
Allagappa university
B. Com -
Hindu College
Board of Intermediate Education -
Hindu College
Board of secondary education -
Chalmaiah high school
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