MARKAPURAM SUDARSHAN
Hyderabad
Summary
IT Executive & System Administrator with 3+ years of experience in user account management, system maintenance, and IT infrastructure support across multiple locations. Currently transitioning into Cybersecurity and SOC operations, with hands-on practice in Splunk log analysis, authentication monitoring, failed login investigation, and basic alert triage. CompTIA Security+ certified and seeking an L1 SOC Analyst role to apply technical expertise and develop strong incident analysis and response skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
IT Executive (System Administrator)
Futuristic Edu Initiative Pvt Ltd
Hyderabad
09.2022 - 11.2025
- Supported IT operations for an educational organization with 10 school branches, including cross-branch support
- Administered Windows systems, desktops, and laptops for staff and faculty
- Managed user accounts, permissions, and access controls
- Performed system patching, updates, antivirus, and endpoint security activities
- Assisted with network troubleshooting including LAN and Wi-Fi connectivity
- Reviewed system and event logs during troubleshooting and incidents
- Handled data backup, recovery, and storage management
- Enforced basic security best practices such as password policies
- Provided physical IT support including hardware installation and issue resolution
- Monitored and maintained CCTV surveillance systems as part of overall IT and physical security operations, including basic troubleshooting and log-based review for incident support.
- Supported IT operations for an educational organization with 10 school branches, including cross-branch support.
Education
Master of Computer Applications (MCA), First class with Distinction, Year - 2015 -
Annamacharya PG CS, JNTU Ananthapuramu
Andhrapradesh, IndiaB Sc Computers With First Class, Year - 2012 -
SBVD Sabha Degree College, SVU Tirupati
Andhrapradesh, India.Intermediate with Second class, Year - 2009 -
SBVD Sbha Junior College
Pullampeta, Annamayya District, AndhrapradeshSSC with First Class, Year - 2007 -
Sri B P Shesaiah Sanskrit Highschool
Pullampeta, Annamayya District, AndhrapradeshSkills
- Operating Systems: Windows, Linux fundamentals
- Networking: Network protocols (TCP/IP, DNS, DHCP), LAN/WAN management, Wi-Fi troubleshooting, Basic Network Ports
- Security: Endpoint protection, System hardening techniques, Patch management processes
- SOC Fundamentals: SIEM basics (Splunk), Log analysis (Windows/Linux), Incident response lifecycle
- Monitored and validated DLP alerts related to data transfer, email, and removable media
Performed policy violation triage, user verification, and incident documentation - Others: Backup and recovery solutions, Asset management practices, Technical documentation
Certification
CompTIA Security+ (SY0-701) — Verified by CompTIA / Pearson VUE
Status: Passed │ Exam Date: 12/2025 │U.S.-based global certification (CompTIA, USA)”
Status: Passed │ Exam Date: 12/2025 │U.S.-based global certification (CompTIA, USA)”
Cybersecurity Practice Learning
- Hands-on learning through online labs and training platforms
- Practiced SIEM fundamentals using Splunk (basic searches and dashboards)
- Studied common attack scenarios such as brute-force attempts and malware indicators
- Familiar with SOC workflows, alert analysis, and escalation procedures
Languages
English
Proficient (C2)
C2
Telugu
Native
Native
Hindi
Intermediate (B1)
B1
Timeline
IT Executive (System Administrator)
Futuristic Edu Initiative Pvt Ltd
09.2022 - 11.2025
Master of Computer Applications (MCA), First class with Distinction, Year - 2015 -
Annamacharya PG CS, JNTU Ananthapuramu
B Sc Computers With First Class, Year - 2012 -
SBVD Sabha Degree College, SVU Tirupati
Intermediate with Second class, Year - 2009 -
SBVD Sbha Junior College
SSC with First Class, Year - 2007 -
Sri B P Shesaiah Sanskrit Highschool