Marlee McLaurin
Indianapolis
Summary
Dynamic and dedicated professional with a strong background in customer service at MCL Restaurant, recognized for enhancing guest satisfaction and reducing wait times. Proven ability in team collaboration and attention to detail, complemented by experience in community outreach through volunteer work at Fountain Square Church. Committed to delivering exceptional service and support.
Overview
5
5
years of professional experience
Work History
Line Server
MCL Restaurant
10.2024 - Current
- Reduced wait times for guests by efficiently assembling meal components in a timely manner.
- Enhanced customer satisfaction by promptly serving food and maintaining a clean work area.
- Prepared items for salad bar and cold food areas, restocked ice and checked item temperatures.
- Provided excellent customer service, addressing guest inquiries and resolving issues promptly.
- Collaborated with kitchen staff to maintain proper inventory levels and minimize food waste.
- Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
Volunteer
Fountain Square Church
01.2020 - Current
- Volunteered at church-sponsored outreach events, providing polite, friendly representation.
- Sourced and distributed food and supplies to those in need.
- Coordinated with other volunteers to create a welcoming environment at worship services and special events.
- Participated in youth mentorship programs, guiding young people in their spiritual journeys and personal development.
Education
Ben Davis High School
Indianapolis, IN06-2027
Skills
- Customer service
- Reliability and punctuality
- Childcare experience
- Flexible schedule
- Decision-making
- Attention to detail
- Event setup
- Community outreach
- Community service
- Team collaboration
Timeline
Line Server
MCL Restaurant
10.2024 - Current
Volunteer
Fountain Square Church
01.2020 - Current
Ben Davis High School
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