Dedicated Medical Assistant with expertise in patient care, vital signs monitoring, and electronic health records. Proven ability to manage patient flow and support healthcare providers effectively.
Overview
18
18
years of professional experience
Work History
Medical Assistant
IU Health
Otterbein
02.2017 - Current
Assisted healthcare providers in patient examinations and medical procedures.
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Administered injections, medications, and treatments according to physician orders.
Educated patients on treatment plans and medication instructions to promote adherence and improve health outcomes.
Managed patient records, ensuring accurate documentation in electronic systems for effective patient care.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Collected and processed laboratory specimens for diagnostic testing, supporting timely diagnosis and treatment.
Scheduled appointments and coordinated patient flow within the clinic.
Communicated effectively with patients to address concerns and questions.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Documented notes during patient visits.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Prepared examination rooms and maintained medical supplies inventory.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Supported clinical staff in implementing health promotion initiatives.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Team Lead
Sams Club
Lafayette
10.2007 - 06.2017
Led team in daily operations and workflow management.
Trained new associates on company policies and procedures to ensure seamless onboarding.
Coordinated schedules and assignments for team members to align resources with operational needs.
Delegated daily tasks to team members, enhancing overall workflow and accountability.
Resolved customer inquiries and provided exceptional service support.
Ensured compliance with safety standards and operational guidelines.
Assisted with inventory management and stock replenishment processes.