Marlon Sam Jr.
Noblesville
Summary
Business Marketing graduate with experience in client accounts and coordinating activities to drive client satisfaction. Utilizes effective communication and organizational skills to streamline processes and support team goals. Passionate about leveraging market research and innovative solutions to drive growth in dynamic organizations. Track record of problem-solving and improving workflow efficiency in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Logistics Account Coordinator
TQL
11.2024 - Current
- Negotiated favorable shipping rates with carriers, resulting in significant cost savings.
- Addressing shipper inquiries, resolving issues and ensuring a positive customer experience.
- Coordinated timely deliveries by closely monitoring shipment schedules and proactively addressing potential delays.
Student-Athlete
Carthage College
08.2018 - 05.2024
- Balanced 20+ hours weekly of football training with academics, enhancing time management skills
- Mentored new team members, fostering a supportive team environment
- Collaborated on game strategies, contributing to improved team performance
- Represented the team at college events, strengthening community relations
- Communicated effectively with team and coaches, ensuring smooth operations.
Delivery Coordinator
DoorDash
07.2020 - 02.2024
- Meet delivery targets consistently, improving customer satisfaction and operational efficiency
- Optimize delivery routes to enhance accuracy and reduce errors, ensuring timely deliveries
- Develop strategic plans to streamline operations, leading to measurable cost reductions
- Analyze delivery data to identify inefficiencies and implement effective solutions
- Maintain high standards in order handling, contributing to a dynamic, efficient environment.
Student Recruitment Coordinator
Carthage College
08.2019 - 10.2019
- Managed calls and appointments, maintaining organized records
- Enhanced athletic advising processes for better scheduling
- Supported students in utilizing campus resources effectively
- Improved student satisfaction through effective guidance.
Education
Bachelor of Arts in Business Marketing -
Carthage College
05.2024
Skills
- Disciplined
- Team Leadership
- Communication
- Time Management
- Multitasking
- Customer Service
- Dependable
- Sales support
- Problem-solving abilities
Timeline
Logistics Account Coordinator
TQL
11.2024 - Current
Delivery Coordinator
DoorDash
07.2020 - 02.2024
Student Recruitment Coordinator
Carthage College
08.2019 - 10.2019
Student-Athlete
Carthage College
08.2018 - 05.2024
Bachelor of Arts in Business Marketing -
Carthage College
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