MAROTI KAMBLE

• Administer and maintain cloud infrastructure and system environments ensuring high availability and security.
• Manage Linux, Mac, Windows, and server environments, performing system monitoring, patch management, and troubleshooting.
• Collaborate with cross-functional teams to resolve infrastructure and developer issues and optimize system performance.
• Implement security best practices and participate in SOC operations for incident response.
• Manage user accounts, permissions, and access controls across multiple platforms.
• Helpdesk ticketing management and IT inventory management using AppSheet (Google) build app.
• IT orientation, onboarding, and offboarding processes for new and departing employees.

• Managed Microsoft Office 365 Admin Center: created, edited, deleted users and Microsoft 365 groups; assigned licenses.
• Administered Exchange Online: managed user mailboxes, shared mailboxes, distribution groups, and troubleshot mail flow issues.
• Configured MS Teams: managed organization-wide settings, groups, channels, and user permissions.
• Managed Azure Active Directory: created user accounts, security groups, SSO configurations, and assigned permissions.
• Administered endpoint devices through Intune (Windows) and JAMF (macOS) for device compliance and security policies.
• Maintained SharePoint team sites, managed site settings, and created documentation/procedures.
• Administered Salesforce, Kimble, and Atlassian products (Jira, Confluence, Bitbucket) for cross-functional teams.

Performed server administration tasks, including OS patch upgrades and service health monitoring.
Configured VMware environments; resolved issues across Windows Server versions 2008 to 2019.
Administered DNS, DHCP, IP scopes; troubleshot network connectivity issues effectively.
Managed Palo Alto firewall policies to control access to websites and applications.
Maintained Trend Micro security systems for endpoint protection and threat detection.
Provided VPN management with Accops Hysecure, ensuring secure remote access.
Conducted security audits, escalating complex issues through detailed incident reports.
Installed and configured Windows systems for end-users, ensuring smooth deployment.