MARSHA MULLINS
Evansville
Summary
Accomplished professional with expertise in optimizing transportation logistics at HPH Transport. Proven ability to enhance communication and build strong client relationships, leveraging skills in customer service and data entry. Successfully exceeded sales targets at Walmart, demonstrating proficiency in sales operations and strategic planning. Skilled in negotiation and problem-solving, driving repeat business and operational efficiency.
Overview
15
15
years of professional experience
Work History
Substitute Teacher, K-12
EVSC
Evansville, IN
03.2026 - Current
- Implemented lesson plans to ensure continuity of education in diverse classroom settings.
- Adapted instructional materials to meet varied student learning needs and abilities.
- Managed classroom behavior using positive reinforcement strategies to maintain a conducive learning environment.
- Collaborated with permanent teachers to support curriculum delivery and enhance student engagement.
Transportation Coordinator
HPH Transport
Evansville, IN
02.2025 - Current
- Optimized vehicle utilization through strategic scheduling and efficient load planning methodologies.
- Enhanced communication between drivers, dispatchers, and customers by implementing a centralized information system.
- Provided timely transportation of diverse clients to healthcare facilities.
- Worked closely with personnel, customers, and contractors to resolve problems.
Driver Manager
City Cab
Pueblo, CO
10.2023 - 11.2024
- Collaborated with human resources to recruit qualified drivers, leading to improved overall team performance.
- Negotiated favorable contracts with transportation providers by leveraging industry knowledge and strong negotiation skills.
- Streamlined route planning with the use of GPS navigation software, optimizing schedules for maximum efficiency.
- Developed strong relationships with clients through consistent communication and excellent service, resulting in repeat business.
Team Leader, Sales Operations
Walmart
Evansville, IN
05.2011 - 10.2023
- Exceeded sales targets by motivating team members and providing ongoing coaching.
- Developed strong relationships with key clients, resulting in increased repeat business.
- Analyzed sales data to identify trends, opportunities, and potential risks in order to inform future strategy adjustments.
- Monitored sales organization's compliance with corporate standards of record-keeping for customer personal information, sales records and validation reports.
Education
Master of Arts - Humanities
Central Michigan University
Mount Pleasant, Michigan, MI05-2012
Skills
- Script memorization
- Building rapport
- Customer service
- Data entry
- Verbal and written communication
- Scripted calls
- Sales proficiency
- Upselling and cross selling
Timeline
Substitute Teacher, K-12
EVSC
03.2026 - Current
Transportation Coordinator
HPH Transport
02.2025 - Current
Driver Manager
City Cab
10.2023 - 11.2024
Team Leader, Sales Operations
Walmart
05.2011 - 10.2023
Master of Arts - Humanities
Central Michigan University