Marshall Jordan
South Bend
Summary
Experienced Housekeeping and Laundry Supervisor with a proven ability to lead team, coordinate daily operations, and maintain high standards of cleanliness and infection control. Strong background in staff training, scheduling, inventory management, and ensuring a safe, welcoming environment for residents and staff.
Overview
11
11
years of professional experience
Work History
Housekeeping and Laundry Attendant
The Milton Home
South Bend, IN
04.2023 - Current
- Maintained cleanliness and organization in resident rooms and common areas.
- Operated laundry equipment, ensuring proper cleaning and handling of linens.
- Assisted in inventory management of cleaning supplies and laundry materials.
- Implemented effective sanitation practices to enhance resident safety and comfort.
- Collaborated with team members to develop strategies for improving service efficiency.
Environmental Services Housekeeper
Saint Joseph Hospital
Mishawaka, IN
01.2020 - 12.2021
- Ensured cleanliness and sanitation of patient rooms, common areas, and restrooms.
- Utilized specialized cleaning equipment and chemicals for effective infection control.
- Maintained adherence to safety protocols and hospital policies during daily tasks.
- Trained new staff on cleaning procedures and best practices for maintaining hygiene standards.
- Implemented process improvements to enhance workflow efficiency in housekeeping operations.
Supervisor- Housekeeping /Housekeeping and Laundry Attendant
The Milton Homes
South Bend, IN
04.2016 - 08.2019
- Supervised a team of 12 housekeeping and laundry employees across multiple shifts
- Supervised and scheduled housekeeping and laundry staff to ensure efficient daily operations
- Trained, coached, and evaluated employees on cleaning procedures, safety standards, and quality expectations
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
- Maintained 100% compliance with state health and safety inspections
Environmental Services
Memorial Hospital
South Bend, IN
04.2015 - 01.2016
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Delivered services to customer locations within specific timeframes.
Education
High School Diploma -
Skills
- HIPAA Awareness
- Environmental Sanitation
- Cross-department collaborations
- Multitasking
- Laundry processing and distributions
- Flexibility and adaptability
- Teamwork and collaboration
- Organization and attention to detail
Timeline
Housekeeping and Laundry Attendant
The Milton Home
04.2023 - Current
Environmental Services Housekeeper
Saint Joseph Hospital
01.2020 - 12.2021
Supervisor- Housekeeping /Housekeeping and Laundry Attendant
The Milton Homes
04.2016 - 08.2019
Environmental Services
Memorial Hospital
04.2015 - 01.2016