Martin M
Team Lead - Nexlark
Trivandrum
Summary
Dynamic Team Lead at Nexlark with a proven track record in operations management and performance monitoring. Successfully enhanced team productivity through effective coaching and conflict resolution. Implemented a document management system at Owle Animations, optimizing resource allocation and reducing costs. Committed to fostering a collaborative work environment and driving process improvement.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Team Lead
Nexlark
Thiruvananthapuram
01.2019 - Current
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
- Coached team members in techniques necessary to complete job tasks.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Trained new team members by relaying information on company procedures.
- Managed incoming calls and emails from both customers and vendors
Admin Executive
Owle Animations
Thiruvananthapuram
03.2016 - 09.2018
- Collected data, input records, and protected electronic files.
- Scheduled appointments and meetings, organized materials and prepared rooms.
- Implemented document management system that streamlined filing processes and facilitated easy retrieval of information.
- Reduced operational costs with thorough budget analysis and expense tracking, optimizing resource allocation.
- Managed high-level executive calendars, prioritizing appointments and meetings to optimize time management.
- Updated reports, managed accounts, and generated reports for company database.
- Handled confidential information with utmost discretion..
- Led, directed, managed 14 administrative staff members.
Education
Bachelor of Commerce - Accounting And Finance
Mar Ivanios College
Thiruvanathapuram, India 06.2011 - 03.2014
Higher Secondary - Commerce
St Joseph's HSS
Thiruvanathapuram 06.2009 - 03.2011
Skills
Operations management
Performance monitoring
Process improvement
Coaching and mentoring
Customer focus
Conflict resolution
Certification
Tally
Additional Information
MS Office
Accounting
Quick books
Timeline
Team Lead
Nexlark
01.2019 - Current
Admin Executive
Owle Animations
03.2016 - 09.2018
Bachelor of Commerce - Accounting And Finance
Mar Ivanios College
06.2011 - 03.2014
Higher Secondary - Commerce
St Joseph's HSS
06.2009 - 03.2011
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