Martin Michael
Ernakulam
Summary
A driven and results-oriented sales executive with a proven track record of success. Possessing exceptional communication and interpersonal skills, adept at building strong client relationships. Proven ability to exceed sales targets and drive revenue growth. A highly motivated and ambitious individual with a passion for sales and a commitment to delivering exceptional customer experiences. Eager to contribute to the success of a dynamic and forward-thinking organization.
Overview
3
3
years of professional experience
Work History
Customer Service Internet Executive / Centralized Timekeeping Process
Sutherland global Pvt Ltd
Ernakulam
05.2021 - 06.2023
- Company Overview: International company, share with Amazon
- I have experience in CS internet Executive for Amazon at Sutherland (8 months) and I am moved to centralized timekeeping process for Amazon at Sutherland (1 year and 4 months)
- Handling different types of tickets
- Complete 6 months without any pay impacting errors
- International company, share with Amazon
Customer service internet Executive
RediSolve Software Private Limited
Chennai
11.2020 - 03.2021
- Company Overview: International company, shares with Shutterfly, Lifetouch(UK,USA based)
- Resolved chat with customer's smile face
- Handled so many customers and resolve there issues on a single chat
- Help customers for understanding about Shutterfly site and about there products
- International company, shares with Shutterfly, Lifetouch(UK,USA based)
Education
Higher Secondary - Bio-science
HMY HSS kottuvallikad
Ernakulam, India04.2020
Diploma - mechanical engineering
JCT college of engineering and technology
05.2019
Skills
- Problem solving abilities
- Critical thinking
- Verbal intelligence
- Adaptive nature
- Time management
- Attention to details
Websites
Projects
Pneumatic Jack Operated By Compressed Air Using Suspension, The idea is to create a pneumatic jack operated by compressed air using suspension for lifting vehicles automatically to change tires by only using pressure from the shock absorber.
Hobbies and Interests
Football
Editing
Chess
Languages
- English, Full Professional Proficiency
- Malayalam, Native or Bilingual Proficiency
- Tamil, Limited Working Proficiency
- Hindi, Elementary Proficiency
Languages
Malayalam
First Language
English
Proficient
C2
Tamil
Elementary
A2
Timeline
Customer Service Internet Executive / Centralized Timekeeping Process
Sutherland global Pvt Ltd
05.2021 - 06.2023
Customer service internet Executive
RediSolve Software Private Limited
11.2020 - 03.2021
Higher Secondary - Bio-science
HMY HSS kottuvallikad
Diploma - mechanical engineering
JCT college of engineering and technology