MARTIN PRAVEEN NORONHA
Bangalore
Summary
Dynamic Senior Manager with a proven track record at Standard Chartered Bank, excelling in Operation, System, Process and credit risk / Compliance management and team leadership. Achieved a 30% reduction in turnaround time through innovative process improvements and enhanced stakeholder engagement, driving operational efficiency and fostering a culture of collaboration.
Overview
19
19
years of professional experience
Work History
Senior Manager
Standard Chartered Bank
Bangalore
08.2018 - Current
- Streamlined processes, reducing internal errors from 20% to minimal levels.
- Achieved over 30% reduction in end-to-end turnaround time through process improvements.
- Executed loan disbursement and MIS automation, eliminating manual tasks equivalent to nine FTEs.
- Identified residual risks and designed controls to enhance process effectiveness.
- Established customer calling processes, improving efficiency and decreasing turnaround times.
- Facilitated monthly team meetings and discussions, resulting in 50% reduction in attrition.
- Implemented staff cross-skilling initiatives, increasing capacity utilization and efficiency by 20%.
- Conducted regular stakeholder feedback sessions, leading to fewer escalations and improved execution.
Assessment Manager
ANZ Support Services India Pvt. Ltd
04.2007 - 08.2018
- Facilitated decision-making for AUD$1 million mortgage loans and AUD$750,000 commercial loans.
- Achieved zero loan losses through rigorous scrutiny of applications.
- Conducted financial risk assessments via regulatory reviews and bureau validations, company and ASIC searches.
- Managed portfolio through credit underwriting and loan health monitoring.
- Automated process checklists, improving input quality and achieving one FTE efficiency gain.
- Eliminated duplicate property title searches, saving AUD$500,000 annually.
- Implemented customer calling process to expedite decisions and improve client experience.
Associate
Fidelity Investment India Pty Ltd
04.2006 - 03.2007
Education
Post Graduate Diploma - Management and Finance
IGNOU
BengaluruBachelor of Business Administration (BBA) - finance
St Aloysius College Mangalore
MangaloreSkills
- Credit risk management
- Compliance and regulatory oversight
- Operations and performance management
- Budgeting and financial oversight
- Reporting and analytics management
- Banking regulatory compliance
- Systems implementation and optimization
- Process improvement strategies
- Team leadership and development
- Staff retention strategies
- Performance reporting and analysis
- Strategic resource allocation
- Portfolio management techniques
- Risk mitigation strategies
- Workflow optimization
- Risk assessment methodologies
- Capacity planning and management
- Stakeholder engagement and management
- Fraud detection and prevention
Personal Information
Profile Snapshot
- Standard Chartered Bank Global Business Services, Senior Manager, 08/18 - Present
- ANZ Support Services India Pvt. Ltd, Assessment Manager, 04/07 - 08/18
- Fidelity Investment India Pty Ltd, Associate, 04/06 - 03/07
Summary - Executive Summary
- An accomplished and astute Banking & Financial Services professional with 18+ years of experience in Credit Risk Management & Compliance, Credit Decisions, Business Banking Operations, Mortgages & Loans
- In-depth expertise in Strategic planning, designing and implementing systems / procedures to enhance the overall efficiency of the bank in line with the corporate business goals
- Hands-on experience in conceptualizing and implementing BAU procedures & process strategy, including cost pressure, risk identification and mitigation
- Competencies in carrying out lending operations with extensive knowledge of the government policies, regulations and provisions of various statutory acts with relevance to financial assets
- Excellent knowledge of the key regulatory requirements as well as Payment Service Regulations and ability to interpret complex regulatory information
- Enhanced leadership skills through portraying a common vision and providing junior team with a sense of direction by persuading, convincing, influencing or impressing in order to gain support
- Perusing ACAMS certification
Timeline
Senior Manager
Standard Chartered Bank
08.2018 - Current
Assessment Manager
ANZ Support Services India Pvt. Ltd
04.2007 - 08.2018
Associate
Fidelity Investment India Pty Ltd
04.2006 - 03.2007
Post Graduate Diploma - Management and Finance
IGNOU
Bachelor of Business Administration (BBA) - finance
St Aloysius College Mangalore
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