Summary
Overview
Work History
Education
Skills
Personal Information
Accomplishments
Hobbies and Interests
References
Websites
Languages
Publications
Timeline
Generic
Martin Gabriel

Martin Gabriel

Bengaluru

Summary

Consultant with over a decade of experience (around 14 years) and worked for firms such as HFS Research (Analyst Firm), TCS, and Xchanging (now DXC) in various research, consulting, and advisory roles.

Acquired proficiency in consulting and advisory services, carried out multiple primary and research projects; brainstormed potential ideas and provided recommendations on operating model optimization; strong understanding of IT services environment, follow key business and technology trends, analyzed and authored multiple Points of views and thought leadership papers; collaborated with key stakeholders to deliver the key business objectives; executed M&A due diligence studies, business analysis, and competitive intelligence/benchmarking; accomplished qualitative and quantitative analysis; market intelligence; facilitated RFIs and responses, retained client relationships, project management; supervised juniors; have ample experience in enterprise strategy session.

Overview

14
14
years of professional experience

Work History

Associate Practice Leader

HFS Research
Bengaluru
08.2016 - 04.2023
  • Conducted core research in IT services space, that includes IT application services, cloud and infrastructure services, and SaaS platform services
  • Also, acquired proficiency on ERP migration services (SAP S/4HANA), Workflow platform (ServiceNow) services, and digital transformation and cloud-native transformation processes
  • Accomplished multiple surveys and analysis, derived fresh insights from primary and secondary research data. Participated in various custom projects, and also comfortable with expert interviews/briefing and networking
  • Authored multiple market positioning reports – HFS Blueprint/Top 10/Horizons report, competitive intelligence, and market analysis reports every month/quarter
  • Published articles, blogs, PoVs (on various aspects, including case studies/success stories), and data vision papers (DVP) on emerging trends in HFS Research publication channels and maintained a positive social media presence
  • Carried out multiple Think Tank sessions on “go-to-market” strategies and market positioning (of IT service providers and enterprise clients) – Capgemini, iOPEX Technologies, and many more
  • Possess knowledge and understanding of IT services and enterprise applications, industry and macroeconomic trends, and challenges
  • Also, understand the IT services competitive landscape, ecosystem partners, financial value drivers, innovation & outcome, opportunities across markets, and how these aspects impacting enterprises' business
  • Assessed Top IT service providers such as Accenture, Infosys, Capgemini, TCS, IBM, Cognizant, Wipro, and many more in the competitive studies
  • Delivered research findings in a compelling way with clear storytelling ability through PowerPoints with recommendations
  • Prepared RFIs/RFI responses for clients to analyze their market position, brief/de-brief clients on their position in our Top 10 reports and discuss their strengths and opportunities
  • Carried out M&A due diligence studies for clients and write M&A highlights covering enterprise impact
  • Participated in HFS Webinar panel and discussed topics on the IT services market trends and development
  • Attended multiple key events and represented HFS, such as NASSCOM-2022 & 2023, PwC SAP APAC event (Singapore), FPT Software analyst event (Vietnam), Cognizant analyst event (Singapore), Tech M analyst event (Hyderabad), and many more
  • Maintained IT/BPO contract data repository and run analysis periodically.

Team Lead

Xchanging (Now DXC)
Bengaluru
07.2014 - 10.2015
  • Led a 9+ members team involved in secondary research based on the strategic information needs of the internal stakeholders in the following industries - Insurance, Retail, Financial Services, and Enterprise in the BPO, Technology, and Procurement space
  • Conducted competitor analyses, company profiling, corporate events detailing, benchmarking, industry analysis, SWOT - product or company, and trends & opportunities
  • Published monthly newsletter for BPS, Technology, and Procurement
  • Maintaining the team's necessary process documents (Project management tracker, SOP, QC checklist).

Sr. Business Analyst

TATA Consultancy Services
Bengaluru
11.2008 - 06.2014
  • Understood the business/research questions and accurately determined which point of sale and consumer panel data elements would be appropriate for inclusion in analysis and what type of analysis would be appropriate for addressing the business/research question
  • Business Intelligence reports: market trends, performance analyses using Nielsen-based analytical tools - Answer Desktop, CASE, and Advisor, new product development, competitiveness, product-market growth, and price matrix, monthly sales report (sell-out sales, store & web customer data) for the general management, business reviews for Australian F&B companies
  • Provided recommendations & implications on new launch product evaluation, KPI indicator reviews of brand and segment, helped in category optimization, shelf space creation, and prepared Excel dashboards
  • Handled a small team, allocating regular projects and mentoring them.

Education

MBA Marketing -

PESIT
Bengaluru, India
05-2008

B. Com -

St. Xavier’s College
Tirunelveli, Tamil Nadu, India
04-2006

Skills

  • Tableau (Beginner)
  • SQL (Beginner)
  • Power BI (Beginner)
  • Google Data Studio
  • MS Office Suite
  • Retail Analytical tools (Nielsen)
  • Tally 62

Personal Information

  • Date of Birth: 09/21/1985
  • Nationality: Indian
  • Marital Status: Married

Accomplishments

  • Received best performance of the year award in HFS research for the year 2020.

Hobbies and Interests

I am into fitness; I love road-tripping, trying new restaurants and reading books.

References

Available on Request

Languages

Tamil
First Language
English
Advanced (C1)
C1
Kannada
Beginner
A1
Malayalam
Beginner
A1

Publications

  • Accenture – ServiceNow relationship offers users new options to reinvent business operations, HFS Research, 04/2023, https://www.hfsresearch.com/research/accenture-servicenow-relationship/
  • SAP S/4HANA conversion is costly, and delaying it makes it even costlier, HFS Research, 03/2023, https://www.hfsresearch.com/research/sap-s-4hana-conversion-is-costly-and-delaying-it-makes-it-even-costlier/
  • Redefine cloud strategy to maximize cloud-native transformation value, HFS Research, 03/2023, https://www.hfsresearch.com/research/redefine-cloud-strategy-to-maximize-cloud-native-transformation-value/
  • Utegration acquisition burnishes Cognizant’s SAP Chops, HFS Research, 02/2023, https://www.hfsresearch.com/research/utegration-acquisition-burnishes-cognizants-sap-chops/
  • Ecosystem for growth is a burgeoning priority for enterprises to transform and scale, HFS Research, 04/2023, https://www.hfsresearch.com/research/ecosystem-for-growth-is-a-burgeoning-priority-for-enterprises-to-transform-and-scale/

Timeline

Associate Practice Leader

HFS Research
08.2016 - 04.2023

Team Lead

Xchanging (Now DXC)
07.2014 - 10.2015

Sr. Business Analyst

TATA Consultancy Services
11.2008 - 06.2014

MBA Marketing -

PESIT

B. Com -

St. Xavier’s College
Martin Gabriel