Summary
To secure a challenging position in a reputable organization to expand my learning, knowledge, and skills. Energetic sales and marketing executive with experience in resolving complex customer inquiries. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement. Sales Officer with strong background providing team leadership, creating brand vision and strategizing sales distribution channels. Expert at growing business by attracting new clients, interested investors and strategic partners. Led by example to demonstrate cooperation, dedication and diligence to drive results and achieve sales goals. Fostered long-term relationships and provided post-sales follow ups with clients for maximum satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Officer
Best Student Halls
06.2024 - Current
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about Student Accommodation .
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Boosted sales performance by identifying and targeting high-potential leads.
- Also helping with a sub-brand, Uscholars, by identifying potential students for the travel abroad plans.
- Collaborated with marketing team to develop promotional materials to boost product visibility.
- Provided exceptional pre-and post-sales support, ensuring client satisfaction at all stages of the process.
- Reviewed customer feedback regularly, making adjustments to products or services as needed based on findings.
- Developed strategic sales plans for achieving revenue growth and exceeding targets.
Relationship Manager
Club Mahindra
9 2023 - 05.2024
- Developed a strategic plan for client relationships, proactively consulting with senior individuals and anticipating needs
- Enhanced member satisfaction through effective communication
- Implemented personalized solutions for individual member needs
- Collaborated for seamless service delivery and organized member events
- Emphasized customer-centricity and proactive engagement in luxury hospitality.
Sales & Marketing Executive
Angad Cars
01.2019 - 08.2023
- Developed marketing plans, conducted competitor analysis, and managed diverse marketing initiatives with financial and time restrictions
- Fostered strong client relationships, addressed inquiries professionally, and collaborated with the media division for effective campaigns
- Participated in company events and raised product awareness
- Achieved sales goals and negotiated client contracts
- Launched social media marketing initiatives
- Provided monthly reports.
Education
Bachelors Of Commerce -
Skills
Communication and interpersonal skills
Improving Customer Experience
Sales Proficiency
Account Management
Client Acquisition
Relationship Management
Value Selling
Solution Management
Customer Service
Relationship building and management
Customer Relationships
Relationship Building
Excellent Communication
Client Engagement
Service support
Issue Resolution
Client acquisition
Product Recommendations
Time Management
Team Leadership
Certification
Frankfinn Diploma in Aviation, Hospitality and Travel Management in April 2017.
Personal Information
- Date of Birth: 07/23/98
- Nationality: Indian
- Marital Status: Single
Languages
English
Hindi
Timeline
Sales Officer - Best Student Halls
06.2024 - Current
Sales & Marketing Executive - Angad Cars
01.2019 - 08.2023
Relationship Manager - Club Mahindra
9 2023 - 05.2024
Pune University - Bachelors Of Commerce,