Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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MARUTHI RAMAKRISHNA AVUKU

Guntur

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Self Employed

MIT Hardware and Networking
Guntur
06.2011 - Current
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Maintained updated knowledge through continuing education and advanced training.

Center Manager

Accel IT Resources Ltd
Vijayawada
05.2010 - 05.2011
  • Developed, implemented, and managed center's budget.
  • Conducted regular staff meetings to ensure all personnel were properly trained on policies and procedures.
  • Maintained detailed records of employee attendance at all trainings.
  • Assisted in developing strategies to enhance employee knowledge retention.
  • Provided feedback on the effectiveness of training courses.
  • Managed day-to-day operations of the center, including staffing, scheduling, budgeting, inventory control and customer service.

Junior Manager Technical

Stridesoft Solutions (IIHT Ltd)
Vijayawada
09.2005 - 04.2010
  • Organized and scheduled training sessions, seminars, and workshops for the Popular IT certifications such as CompTIA A+, N+, Microsoft MCSE, CCNA and etc.
  • Created online tutorials for remote learning opportunities.

  • Provided leadership by setting goals and objectives while demonstrating a commitment to excellence.

Education

Master of Science - Information Technology

Acharya Nagarjuna University
Guntur
06-2010

Skills

  • Active Listening
  • Interpersonal Communication
  • Organization and Time Management
  • Analytical and Critical Thinking
  • Relationship Building
  • Problem-Solving
  • Flexible and Adaptable
  • Friendly, Positive Attitude
  • Conflict Resolution

Certification

  • Microsoft Certified Professional

Languages

Telugu
First Language
English
Advanced (C1)
C1

Timeline

Self Employed

MIT Hardware and Networking
06.2011 - Current

Center Manager

Accel IT Resources Ltd
05.2010 - 05.2011

Junior Manager Technical

Stridesoft Solutions (IIHT Ltd)
09.2005 - 04.2010

Master of Science - Information Technology

Acharya Nagarjuna University

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MARUTHI RAMAKRISHNA AVUKU