Maruti Kumar Akiri
Visakhapatnam
Summary
Strategic and result-oriented AI-Augmented Clinical Documentation Coach with over 13 years of expertise in US Healthcare operations, specializing in medical scribe mentorship, clinical workflow optimization, and AI-driven documentation. Subject matter expert in EHR systems (EPIC, Athena, eCw, Meditech, and Cerner Oracle) and clinical workflows, with a proven track record of bridging the gap between physician expectations and scribe performance to achieve 100% documentation accuracy. A decisive coach adept at driving provider satisfaction, leading high-performing cohorts, implementing rigorous quality audits, and integrating Generative AI tools to streamline modern healthcare documentation.
Organised professional excels in planning, forecasting and setting objectives for assigned projects. Maximises organisational productivity making most of time, energy and potential. Demonstrates systematic approach in carrying out assignments and maintains successful track record for beating deadlines.
Overview
13
13
years of professional experience
Work History
Clinical Documentation Coach/Executive Scribe
IKS Health
Visakhapatnam
08.2023 - Current
- Facilitate the seamless onboarding of physician-scribe dyads, providing hands-on tactical support during the transition to live environment workflows.
- Serve as a Performance Coach for scribes and executive scribes; conduct regular feedback loops with clinicians to identify operational gaps and implement targeted training programs to maintain peak documentation accuracy.
- Gather direct physician feedback to design and deliver customized, 1-on-1 coaching sessions, ensuring clinical notes precisely align with provider preferences and strict institutional standards.
- Manage daily operations for 50+ scribe cohort, creating optimized weekly schedules, maintaining audit/coverage trackers, and aligning team execution with strict delivery deadlines.
- Cultivate a supportive, high-performance environment that drives team retention, identifies individual training needs, and promotes continuous professional development.
Virtual Medical Scribe SPECIALIST/Executive
AIG Business Solutions PVT LTD, HealthCare USA
Gurgao
03.2023 - 08.2023
- Captured real-time clinical data (HPI, ROS, physical examinations, and assessment/plans) during live patient encounters, directly managing EHR workflows to maximize physician efficiency.
- Conducted rigorous quality audits and risk assessments of charts prepared by clinical staff to verify medical coding accuracy, terminology compliance, and factual integrity.
- Upheld absolute compliance with HIPAA standards and institutional protocols to protect the confidentiality of sensitive patient health information (PHI).
- Streamlined practice operations by managing external referrals, care authorizations, discharge summaries, and patient scheduling to ensure an uninterrupted continuum of care.
Virtual Medical Scribe
IKS Health
Visakhapatnam
01.2021 - 03.2023
- Performed high-velocity, real-time EHR charting during complex patient encounters, utilizing macros and customized templates to minimize turnaround time in fast-paced environments.
- Maintained strict adherence to HIPAA guidelines, ensuring total data security and the integrity of sensitive medical records.
- Acted as a vital liaison between physicians, nursing staff, and administrative teams to resolve documentation discrepancies and clarify complex clinical data.
Health Care Documentation Specialist/Transcription
Acusis Software India PVT LTD
Banglore
09.2017 - 12.2020
- Transcribed and edited complex medical dictations—including clinical summaries, diagnostic reports, and operative notes—ensuring 100% accuracy in medical terminology, anatomy, and pharmacology.
- Utilised advanced speech-recognition software to review and refine automated transcripts, correcting discrepancies in grammar, punctuation, and clinical context to produce polished medical records.
- Maintained rigorous standards of patient data privacy and confidentiality in strict accordance with HIPAA regulations and institutional security protocols.
- Collaborated with healthcare providers to clarify ambiguous dictations and resolve conflicting information, ensuring the factual integrity of every legal medical document.
HD Specialist & Quality Analyst
M*modal Global Services,
Visakhapatnam
01.2013 - 06.2017
- Transcribed and edited complex medical dictations—including clinical summaries, diagnostic reports, and operative notes—ensuring 100% accuracy in medical terminology, anatomy, and pharmacology.
- Conducted comprehensive audits of transcribed medical reports to ensure 100% adherence to AAMT standards, verifying accuracy in complex medical terminology, surgical procedures, and pharmacological data.
- Designed and delivered one-on-one coaching sessions and remediation plans for transcriptionists, focusing on reducing error rates and improving 'onboarding-to-proficiency' timelines.
- Analysed recurring documentation errors to develop standardised templates, macros, and reference guides, significantly increasing team efficiency and transcription turnaround time (TAT).
Education
Bachelor of Science - Botany, Zoology, Chemistry
Aacharya Nagarjuna University
Guntur, APSkills
- Clinical & Operational Expertise: US Healthcare Operations, Clinical Workflow Optimization, HIPAA Compliance, Medical Terminology, Scribe Mentorship
- EHR & Technical Skills: EPIC, Athenahealth, eClinicalWorks (eCw), MediTech, Cerner Oracle
- AI & Modern Tools: Generative AI for Documentation, Prompt Engineering, Advanced Google Workspace, Advanced MS Excel
- Leadership: Performance Management, Cross-functional Collaboration, Quality Auditing, Resource Scheduling
Languages
Telugu
First Language
English
Proficient
C2
Hindi
Proficient
C2
Oriya
Proficient
C2
Address
Visakhapatnam 530029, Andhra Pradesh, India
Certifications and Continuous Learning
- Certified Professional Coder (CPC) – Pursuing
- Generative AI for Clinical Documentation – Coursera
- Prompt Engineering Certification – IKS Health
- Project Management & Advanced MS Excel Certifications – Udemy
- Advanced Google workspace-Udemy
Timeline
Clinical Documentation Coach/Executive Scribe
IKS Health
08.2023 - Current
Virtual Medical Scribe SPECIALIST/Executive
AIG Business Solutions PVT LTD, HealthCare USA
03.2023 - 08.2023
Virtual Medical Scribe
IKS Health
01.2021 - 03.2023
Health Care Documentation Specialist/Transcription
Acusis Software India PVT LTD
09.2017 - 12.2020
HD Specialist & Quality Analyst
M*modal Global Services,
01.2013 - 06.2017
Bachelor of Science - Botany, Zoology, Chemistry
Aacharya Nagarjuna University