Marvel Jose Malliakkal
Pune
Summary
Dynamic HR and training professional with a proven track record at Credence Resource Management. Expert in developing training materials and enhancing recruitment processes, leveraging strong communication skills and attention to detail. Committed to fostering a positive workplace culture and streamlining operations to drive team success.
Overview
4
4
years of professional experience
Work History
Hr and training
Credence resource management
Pune
06.2024 - Current
- Resource Management - Assisted in the development and implementation of training materials and resources.
- - Participated in the recruitment process by reviewing resumes and coordinating interview schedules.
- - Supported the planning and execution of employee engagement initiatives to foster a positive workplace culture.
- - Conducted research on best practices in HR and training to contribute to streamline the Interview process.
- - Contributed to team meetings by providing insights on training programs and suggesting improvements.
Associate - ops
WNS
Pune
12.2021 - 12.2022
- Assist clients with booking flights, managing reservations, and planning travel itineraries.
- Provide accurate information on fares, schedules, policies, and travel requirements.
- Handle ticketing, cancellations, refunds, and last-minute changes efficiently.
- Resolve customer inquiries and travel issues while ensuring a smooth experience.
Education
B.com -
Kalinga University
03.2021
HSC -
Ashok Vidyalaya Junior College
03.2018
SSC -
Orange city high school
03.2016
Skills
- Microsoft Office
- Communication Skills
- Attention to Detail
- Team work
Languages
English
Hobbies and Interests
Singing, Travelling, Soccer
COURSES
- Dec 2024 — Jan 2025 principles of UI/UX design, Meta/Facebook
- Dec 2024 — Jan 2025 Introduction to Web development, Meta/Facebook
Timeline
Hr and training
Credence resource management
06.2024 - Current
Associate - ops
WNS
12.2021 - 12.2022
B.com -
Kalinga University
HSC -
Ashok Vidyalaya Junior College
SSC -
Orange city high school
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