Marvel Sinha

• Culture Change Interventions - Collaborated with the head of Learning & Development in executing cultural transformation workshops across the organization resulting in alignment with the company values.
• Workshop design & facilitation - Designed & Developed customized workshops focused on enhancing public speaking, presentation skills , leading to improved communication and leadership capabilities among employees.
• Budget Management - Efficiently managed the L&D budget ensuring optimal allocation of resources for training & development programs.
• Partner repository - Established & maintained a ready to use repository of potential partners & vendors, enabling quick access to external resources for various L&D initiatives.
• Talent Development program - Currently designing a comprehensive talent development program aimed at nurturing employees aspiring to become Assistant Managers in both Direct & Indirect functions focusing on leadership skills, business acumen & performance management.

· Upskilling of team members basis TNI. Driving culture of continuous improvement

· Provide Training and quality support, development of metrics and dashboards in line with stakeholder requirements.

· Effectively coordinate with other functions and align for implementing process changes.

· Translate key function drivers to performance requirements and accordingly identify/design learning interventions that provide greater flexibility of learning options.

· Working with L&D Head to define measurement and analysis of learning impact on change in employee behaviour and performance.

· Ensuring improved learner experience by standardizing all participant guides, program presentations facilitator guides, and other collateral material for Internal training programs.

· Working with business leaders/ stakeholders across Operations & Sales to assess the in-house learning and development needs & delivering the solutions in various forms.

· Conducting f2f sessions for employees as per the training needs.

· Responsible for process training, product training and communication training for new hires (Sales & Operations) or conducting refreshers for experienced employees.

· Improving the trainers’ performance by tracking the agent feedback survey & monitoring the improvement scores for agents trained – Pre & Post training.

· Designing the content as per the training needs in the form of PPTs / e- learning.

· Maintain training dashboards and reports.

· Conducting assessments of agents before they hit the floor.

· Nurturing them through fishbowl.

· Replying to app reviews for 99acres app (android & iOS)

• Conceptualizing training materials-based research and target audience.

• Developing action plans and AOIs for bottom quartile.

• Conducting OJT for existing employees.

• Training new hires on in-house products/ processes.

• Developing training quizzes/ assessments for employees.

• Ensuring productivity/ utilization of the team.

• Developing and publishing training reports to leadership.

• To ensure the usage of Naukri services via training the clients.

• To provide product training to all key corporate clients.

• Understanding the client’s requirement and plan a customized session.

• Assist in development of product training curriculum and evaluation frameworks.

• Preparing content and presentations for training needs.

• Making training reports.

• Mentored new hires, resulting in stronger staff development and increased productivity.To ensure the usage of Naukri services via training the clients.

• To provide product training to all key corporate clients.

• Understanding the client’s requirement and plan a customized session.

• Assist in development of product training curriculum and evaluation frameworks.

•Preparing content and presentations for training needs.

• Making training reports

• Established and maintained quality control standards.
• Facilitated virtual, in-person and blended learning sessions.
• Developed and executed performance management programs to increase employee engagement and productivity.

• To provide product training to all key corporate clients.

• Understanding the client’s requirement and plan a customized session.

• Assist in development of product training curriculum and evaluation frameworks.

•Preparing content and presentations for training needs.

• Making training reports