Planned bus routes and hired drivers while ensuring all paperwork was current.
- Conducted regular meetings with department heads to review progress on strategic initiatives.
- Collaborated with senior leadership to set long-term objectives for the company.
- Established relationships with vendors and suppliers to secure favorable terms for materials or services.
- Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
- Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Identified opportunities for improvement in operational performance metrics.
- Negotiated agreements with external partners such as contractors or consultants.
- Assessed employee performance against established benchmarks or targets.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Recruited and trained new employees to meet job requirements.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Proposed or approved modifications to project plans.