Mary Celine
Solution Engineer
Kochi,KL
Summary
Experienced Solution Engineer with 6+ years in software quality assurance, currently transitioning into DevOps Engineering. Gained foundational knowledge in CI/CD pipelines, cloud infrastructure, Git, Docker, and Terraform through hands-on learning. Familiar with bridging QA and DevOps workflows, with a growing interest in automation, infrastructure-as-code, and scalable deployment practices. Actively seeking an opportunity to join an innovative team and gain practical experience in end-to-end DevOps processes.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Customer Relations Executive
SolForge Private Limited
03.2025 - 06.2025
- Independently tested the Solforge website, discovered and reported 37 bugs, and participated in technical meetings to explain issues and support resolution efforts.
- Identified gaps in website functionality and templates, which led to the creation of a new Business Requirements Document (BRD) and collaboration with the HR team to align platform capabilities with organizational needs.
- Managed customer service interactions via phone, email, and live chat, ensuring prompt and effective resolution of client concerns to enhance satisfaction and trust.
- Collaborated with cross-functional teams to streamline communication across departments, improving operational efficiency and responsiveness to client needs.
Solution Engineer I - Applications
Adfolks LLC (A ZainTech Company)
01.2021 - 11.2024
- Transitioned from a manual testing role to exploring DevOps practices, gaining foundational understanding and practical exposure to automation and infrastructure tools.
- Gained hands-on experience working with Terraform to understand infrastructure provisioning and created basic scripts for managing cloud resources.
- Practiced Docker to build and manage lightweight containers for sample applications, exploring containerization concepts and their benefits in modern software delivery.
- Worked with Git for version control operations such as branching, merging, and managing repositories to support collaborative development and deployment workflows.
- Shadowed and supported the DevOps team in understanding CI/CD pipeline structures and contributed to minor automation tasks under supervision.
- Familiarized with Azure cloud environments and observed provisioning processes, gaining insights into cloud resource management and Infrastructure-as-Code (IaC) principles.
- Assisted in documentation, testing, and reviewing deployment procedures, helping ensure the accuracy and smooth execution of release processes.
Test Analyst
Cognizant Technology Solutions
05.2019 - 09.2021
- Created detailed test plans and cases by analyzing system requirements, covering both functional and non-functional aspects.
- Performed manual testing to identify bugs and collaborated with developers to ensure timely issue resolution and product quality.
- Developed and executed automation scripts to improve testing efficiency and reduce manual effort in repetitive tasks.
- Generated test reports and collaborated with cross-functional teams to validate requirements, manage risks, and ensure client-aligned deliverables.
Education
Bachelor of Computer Applications -
Saintgits College of Applied Sciences
Kottayam, India 01.2016 - 01.2019
Skills
Version Control: Git (GitHub, GitLab)
undefinedInterests
Reading Books
Writing Poem
Music
Dance
Travel
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeInternshipPart TimeContract WorkWork Location
RemoteOn-SiteHybridImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursWork from home optionQuote
The price of anything is the amount of life you exchange for it.
Henry David Thoreau
Languages
English
Bilingual or Proficient (C2)
Malayalam
Bilingual or Proficient (C2)
Tamil
Advanced (C1)
Hindi
Elementary (A2)
Timeline
Customer Relations Executive
SolForge Private Limited
03.2025 - 06.2025
Solution Engineer I - Applications
Adfolks LLC (A ZainTech Company)
01.2021 - 11.2024
Test Analyst
Cognizant Technology Solutions
05.2019 - 09.2021
Bachelor of Computer Applications -
Saintgits College of Applied Sciences
01.2016 - 01.2019
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