Mary K Malsawmkimi

Credit Bust Out

• Determine if a credit card was obtained with a sole purpose of defrauding Amex by analyzing various information and patterns like charges, payment, employment , bureau etc.
• Analyses accounts for potential Credit Bust Out, credit abuse and factoring situations on a card member nature of activity.
• Analyzed applicants' financial status, income claimed, credit report and property evaluations to determine credit feasibility.

Corporate KYC Refresh

• Performing periodic KYC refresh for corporate clients as per the entity type by verifying CDD information of clients and documents obtained to comply with internal controls, rules, regulations and KYC requirements.
• Researched and interpreted corporate documentation to determine business and ownership structure of corporate clients.
• .Connecting with Client representative and Relationship Director for any document or confirmation required for the KYC Refresh.
• Tools- Orbis, Country approved company registry website, Dun & Bradstreet, Equifax, Global legal entity identifier, Lexis Nexis, One source, Guidestar, Open corporate

Anti Money Laundering

• Review, identify and approves documents submitted to the bank while onboarding new clients based on the current regulatory requirements of OFAC and Global Economic Sanction Perform
• Performing periodic refresh on existing clients from Ofac sanction countries by reviewing and identify documents submitted to the bank as per regulatory requirements of Ofac and Global Economic Sanction
• Performed Customer Due Deligence (CDD) and Enhance Due Diligence (EDD) reviews of the assigned high risk clients.
• SME work- resolves queries for team, mentoring new hire, allocated tasks to team members daily, prepare reports and interacting with Line of Business on Calibration calls raising concerns and queries regarding procedure gaps and updates.

• Making Outbound Call to verify first party or third party for clients and transfer them to collection team.
• Advisor and responsible for client case closure
• Met customer call guidelines for service levels, handle time and productivity.