Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
Generic

MARY MANJU

Administrative & Operations Leader | Sales & Business Development Excellence
Kochi

Summary

Dynamic professional with 7= years of experience in administration, operations, and business development across diverse industries. Proven track record in team management, operational optimization, and client-focused growth strategies, resulting in significant revenue increases and enhanced processes. Expertise in fostering international collaborations to drive business success.

Overview

8
8
years of professional experience
3
3
Languages

Work History

Business Development Executive

Infocom Computers LLC
Dubai
05.2024 - 10.2024
  • Identified and pursued new business opportunities to enhance market presence.
  • Developed and executed effective sales strategies to maximize revenue.
  • Established relationships with clients to understand needs and ensure satisfaction.
  • Monitored sales performance, tracked metrics, and prepared comprehensive reports.
  • Focused on client retention through exceptional service and upselling additional products.
  • Built strong relationships with clients, leading to increased customer satisfaction and repeat business.

Team Lead - Sales & Administration

Cigma Medical Coding Pvt Ltd
Kerala
11.2020 - 02.2024
  • Exceeded sales targets by 40% through strategic client acquisition initiatives.
  • Managed the daily operations of a 15-member team across sales, administration, and operations.
  • Cultivated strong vendor relationships to ensure the timely delivery of services and materials.
  • Conducted regular team meetings to communicate objectives and performance expectations.
  • Provided leadership and guidance to enhance team productivity and cohesion.
  • Assisted in recruitment efforts to build a high-performing team.
  • Oversaw workflow management of sales and administrative tasks to maximize efficiency.
  • Surpassed annual sales targets by 40% through strategic client acquisition and retention
  • Conducted weekly team meetings to align goals and drive consistent performance
  • Streamlined administrative operations, improving efficiency by 20%
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.

Admin & Accounts Executive

Cigma Medical Coding Pvt Ltd
Kerala
10.2017 - 10.2020
  • Oversaw daily office operations, including facilities and vendor management.
  • Maintained employee records, attendance, and leave documentation.
  • Coordinated meetings, travel arrangements, and office communications.
  • Ensured compliance with company policies while supporting HR in onboarding and offboarding.
  • Handled bookkeeping and maintained accurate financial records.
  • Prepared, issued, and tracked invoices; managed accounts receivable and payable.
  • Performed bank reconciliations, managed petty cash, and tracked daily transactions.
  • Assisted with payroll processing, reimbursements, and statutory compliance.
  • Managed approximately 30 incoming calls, emails and messages per day from customers

Finance Executive

Finvent Finance
Kerala
02.2017 - 09.2017
  • Processed daily financial transactions in support of finance team objectives.
  • Oversaw daily financial operations, including accounts payable and receivable.
  • Assisted clients with financial support processes and payment inquiries, ensuring accuracy and compliance.
  • Handled client enquiries approx. 20 over incoming calls or onsite visit.
  • Maintained accurate records of financial transactions in alignment with regulatory requirements.

Data Entry Operator

Netcom Solutions
Kerala
10.2016 - 02.2017
  • Maintained files, records, and chronologies of entry activities.
  • Maintained 99% accuracy rate while entering and verifying data
  • Delivered data processing services efficiently with strong attention to detail
  • Scanned documents and saved in database to keep records of essential organizational information.

Education

Bachelor of Arts - Sociology

MG University
Kottayam, Kerala
10.2016

Skills

  • Customer Relationship Management

  • Business Development

  • Operational Expertise

  • Adaptability & Flexibility

  • Team Leadership

  • Stakeholder management

  • Client communication

  • Workflow management

  • Team building

Accomplishments

  • Sales Growth, Exceeded sales targets by 40%, driving consistent business expansion.
  • Team Leadership, Successfully led and motivated 15 staff members, improving operational workflows.

Timeline

Business Development Executive

Infocom Computers LLC
05.2024 - 10.2024

Team Lead - Sales & Administration

Cigma Medical Coding Pvt Ltd
11.2020 - 02.2024

Admin & Accounts Executive

Cigma Medical Coding Pvt Ltd
10.2017 - 10.2020

Finance Executive

Finvent Finance
02.2017 - 09.2017

Data Entry Operator

Netcom Solutions
10.2016 - 02.2017

Bachelor of Arts - Sociology

MG University

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MARY MANJUAdministrative & Operations Leader | Sales & Business Development Excellence