Mary Parakka
Mumbai
Summary
Results-driven Team Lead recognized for high productivity and efficient task execution. Expertise in team coordination, conflict resolution, and strategic planning. Strong communication and leadership skills contribute to seamless operations and successful project outcomes. Analytical professional with sound technical knowledge and critical thinking abilities thrives in data-driven environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Team Lead
Tata Consultancy Services
Mumbai
05.2018 - Current
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Coordinated team resources to achieve project goals.
- Monitored team performance against targets, taking corrective action where necessary.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Ensured compliance with company policies and procedures throughout the team.
- Delegated tasks appropriately according to individual skill sets.
- Maintained accurate records of employee attendance and task completion times.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Collaborated with management team to implement new work procedures or policies.
- Reviewed completed work to verify consistency, quality, and conformance.
- Fostered a culture of continuous improvement, encouraging innovation and efficiency.
- Maintained open lines of communication with senior management, reporting team progress and challenges.
Process Trainer
Tata Consultancy Services
Mumbai
11.2023 - 06.2024
- Provided project-specific training and guidance to trainees in compliance with GVP guidelines, ensuring proficient handling of ICSR conventions.
- Collaborated with stakeholders to resolve queries and standardize process conventions, enhancing team efficiency.
- Conducted regular assessments to ensure team understanding of conventions and motivated team members to achieve their goals.
Senior Drug Safety Associate
Tata Consultancy Services
Mumbaiin
05.2018 - 04.2024
- Conducted comprehensive quality reviews of case registration, data entry, medical coding, narrative writing, and case closure, ensuring 100% accuracy.
- Led knowledge sharing sessions for diverse case scenarios, enhancing team expertise and collaboration.
- Provided targeted feedback on case quality reviews to data entry associates, driving improvements in individual and team performance.
Junior Data Analyst
Cognizant Technologies
Mumbai
12.2015 - 05.2018
- Processed and triaged cases in the Argus database, ensuring compliance with project-specific guidelines for adverse event reports.
- Handled serious and non-serious E2b and non-E2b ICSR reports, maintaining adherence to GVP guidelines and regulations for spontaneous, post-marketing survey, and literature forms.
- Coded medical terminologies using MedDRA and crafted medically relevant safety narratives from ICSR reports, ensuring data completeness and accuracy.
Education
Master of Pharmacy - Pharmacology
Dr. L.H Hiranandani College of Pharmacy
Mumbai06-2015
Bachelor of Pharmacy - Pharmacy
Gahlot Institute of Pharmacy
Mumbai06-2012
Skills
- Operations management
- Communication skills
- Time management
- Performance monitoring
- Attention to detail
- Work planning
- Performance evaluation
- People management
- Problem solving
- Leadership
- Team motivation
- Collaboration and teamwork
- Coaching and mentoring
- Quality control
- Delegation of tasks
Languages
English
First Language
Hindi
Intermediate (B1)
B1
Marathi
Elementary (A2)
A2
Certification
- Microsoft Excel- Excel from Beginner to Advanced
- Good Clinical Practice
- Certificate course on Drug Regulatory Affairs
Accomplishments
- TCS: Certificate of appreciation received from Customer lead for taking that extra step for improving quality of whole team by always being available, continuously driving team with updates and having good team bonding.
Timeline
Process Trainer
Tata Consultancy Services
11.2023 - 06.2024
Team Lead
Tata Consultancy Services
05.2018 - Current
Senior Drug Safety Associate
Tata Consultancy Services
05.2018 - 04.2024
Junior Data Analyst
Cognizant Technologies
12.2015 - 05.2018
Master of Pharmacy - Pharmacology
Dr. L.H Hiranandani College of Pharmacy
Bachelor of Pharmacy - Pharmacy
Gahlot Institute of Pharmacy
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