Mary Ralowski
East Chicago
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
18
18
years of professional experience
Work History
Administrative Assistant
WorkOne Hammond
10.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Lead Supervisor
Little Caesars Pizza
08.2021 - 11.2021
- Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.
- Instructed employees on proper cleaning and sanitation of equipment and surfaces.
- Educated workers about proper safety procedures to prevent accidents and injuries.
Administrative Assistant to The HR Director
The East Chicago Public Library
11.2006 - 01.2012
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Education
Associate of Applied Science - Medical Transcription
Lehigh Carbon Community College
Schnecksville, PASecretarial Studies And Office Administration
St. Joesph's Community College
Whiting, INCertification - Certified IT-Helpdesk Administrator
MedCerts
Livonia, MI12.2022
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
Timeline
Administrative Assistant
WorkOne Hammond
10.2023 - Current
Lead Supervisor
Little Caesars Pizza
08.2021 - 11.2021
Administrative Assistant to The HR Director
The East Chicago Public Library
11.2006 - 01.2012
Associate of Applied Science - Medical Transcription
Lehigh Carbon Community College
Secretarial Studies And Office Administration
St. Joesph's Community College
Certification - Certified IT-Helpdesk Administrator
MedCerts
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