Summary
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Mary Susan Luther

Indianapolis

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Work History

Food Service Manager

QUEST FOOD MANAGEMENT SERVICES INC.
Lombard
7/15/24 - 12/19/24
  • Manage staff to include selection, work allocation, training,coaching and mentoring, problem resolution,performance evaluation and feedback, and corrective action.
  • Lead development of the food experience offered by Quest, including developing Quests food "brand" via recipes, menus, concepts, and merchandising.
  • Lead development of systems and processes to ensure all food experiences are operationally and financially executable.
  • Champion and advance quests' nutritional standards in recipe, menu, and brand development.

Provide expertise in nutrition and wellness throughout Quest, including nutrition counseling for customers, operational advice and guidance regarding dietary needs, and nutrition and allergen information sharing.

  • Maintained records of food inventory, supplies, and equipment.
  • Performed routine maintenance checks on all kitchen equipment including ovens, stoves, refrigerators.

General Manager

Sodexo School Services
North Bethesda
8/19/98 - 7/15/24
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
  • Direct and oversee all food and nutrition service day-to-day operations.
  • Achieve company and client financial targets and goals.
  • Finalize annual budgets meeting client guarantees.
  • Process all accounts payable invoices and report in appropriate accounts.
  • File monthly reimbursement requests to the DOE for client.
  • Present client with monthly and annual financial reports and provide assistance for audits.
  • Develop and maintain client and customer relationships.

Education

Some College (No Degree) - Business Administration and Management

Elgin Community College
Elgin, IL

Some College (No Degree) - Business Administration

Ball State University
Muncie, IN

Skills

  • Inventory Control
  • Budget management
  • Financial reporting
  • Operational efficiency
  • Problem resolution
  • Ordering supplies
  • Operations management
  • Accounts Payable and Receivables

Accomplishments

  • Developed a follow-up procedure for outpatient insurance claims
  • Assisted is creating a computerized accounting system
  • Developed inner office reports for management tracking of insurance applications pending and placed along with control of Agent debit balances
  • Engaged the use of Sales Presentations in the Brokerage Division
  • Trained staff and incoming Food Service Managers in company procedures and computer systems
  • Developed a central food and supply order guide for schools food service

References

References available upon request.

Timeline

Food Service Manager

QUEST FOOD MANAGEMENT SERVICES INC.
7/15/24 - 12/19/24

General Manager

Sodexo School Services
8/19/98 - 7/15/24

Some College (No Degree) - Business Administration and Management

Elgin Community College

Some College (No Degree) - Business Administration

Ball State University
Mary Susan Luther