MARY VIJILA J

A Technical customer support associate with 3.9 years of experience in the International BPO industry. Prioritizing the smooth running of the company's processes improving production rates and cost reduction.

• Looking for a challenging career to utilize my skills and also grow along with the company by contributing sincere efforts.
• Eagerly ready to accept new challenges on new environment with new concepts and new technology.
• Eager to establish my project handling skills in new environment.

• Operating System — Windows & Linux.
• Programming Language - C, C++, Python
• Microsoft office package (Word, Advance Excel, PowerPoint, Access), Outlook
• Python Packages - Pandas, Numpy, Matplotlip, Seaborn
• Database - Mysql
• Data visualization Tools - Tableu, PowerBi
• Public Cloud — Amazon Web Services (AWS)

• Looking for a challenging career to utilize my skills and also grow along with the company by contributing sincere efforts.
• To solve problems in an effective/creative manner in a challenging position.

• Tamil: First Language
• English: Upper Intermediate

• Reading Novels.
• Travelling.

• Web Designing And Multimedia — Bharathiar University - 2019
• AWS & DevOps - Green Technology, Chennai - 2022.
• Data Analystics - Besant Technology, Chennai - 2023.

• INDIAN

Tabulea Northwind Trade Project: 

• Developed a comprehensive sales dashboard using Tableau, providing real-time insights into valuable reports, various sales trends, and customer behavior.
• I transformed complex data sets into actionable insights, enabling data-driven decision-making and improving business performance.
• used various calculation and advanced functionalities

Sales Dashboard of Myanmar using Excel: 

• Developed and maintained an advanced Excel-based sales dashboard of Myanmar to track key performance metrics and provide actionable insights for the sales team.
• Designed and implemented dynamic data visualization tools, including interactive charts and graphs, to monitor sales trends and performance indicators.
• Implemented conditional formatting and Created pivot tables and slicers for easy filtering and drill-down analysis, enabling sales representatives to identify opportunities and address challenges promptly.

Electronic Gadget Online-Store Using Python, Mysql: 

• Developed and launched a electronic gadget online store using Python and SQL, demonstrating expertise in e-commerce web development and database management.
• Electronic Gadget online-store python project enables customers and employees to order the product and product management by employees.
• Customer Ordering: Created an intuitive platform allowing customers to browse the product catalog, select items, and place orders with ease.
• Employee Product Management: Empowered employees to manage products, inventory, and customer orders, streamlining store operations.
• Database Management: Utilized SQL for efficient data storage, retrieval, and management.

• Date of Birth : 16thJan1999(Age24)
• Father Name : Mr. Jayaseelan. A
• Gender : Female
• Marital Status : Married

• I hereby declare that all the above mentioned particulars are true to the best of my knowledge.

Yours sincerely 

J. Mary Vijila 

Place : Chennai